GSP, editing tracking?

[bluecowg]

I sent 2 parcels to the GSP Centre which I had signed for.  I entered the wrong tracking data against each item!  I can not delete and re enter the correct tracking numbers as the system will not allow it.  Is there a way around this?

TIA

[*knight-rider*]

I wouldn't worry too much. If by any chance a not received claim is raised for one or both, just enter the correct details into the case, but given both have to sign, their unlikely to.

[6709christine]

You can add another tracking number, I think if you go to the sold item it may say edit on the tracking, you can't delete the wrong number.  

[bluecowg]

Thanks, I can't add another, it just wont accept it and I can't change it to not dispatched to re enter the right number.  I know GSP go by these tracking numbers so it's a bit of a pain not having the same editing tools as a local parcel.  Once you add a GSP tracking number its locked in.

Thanks for your reply though

[bluecowg]

I hope so, I think I am paranoid as once I sent two packages to GSP they ended up in the wrong countries

[*knight-rider*]

That's why i don't tend to fix won't ain't broke and stick with Royal mail, never had anything go missing or arrive damaged in 20+ years 🙂

Liike i said, as long as you have proof of delivery once they are, i wouldn't worry too much.