Your February 2024 Seller Update
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Community Activity
eBay's false estimated delivery dates, now several messages from buyers not happy.
I have been going on about this issue like a broken record. I have reported it several times and even been on the community chat several times. Ebay claim the EDD's are working fine. They are not. Ebay are giving buyers delivery dates as same day del...
Royal Mail tracked labels now have proof of postage -unable to use label printer
hi fellow sellers, this morning my labels have a proof of postage attached to most labels which stops me using my label printer, im having to resort to a4 and tape, is there any way of removing the proof of postage and return to just the label to use...
Exclamation mark against favourite sellers
Re: Favouite sellers listFor the past few days I have noticed a small red circle with an exclamation mark in it, against all my favourite sellers.So, did the eBay 'need to change things again' team start something and not finish it?[A bit like the or...
eBay 2024 1st Quarter Results - Groundhog Day
For those interested; late yesterday (UK time) eBay's first quarter results for 2024 were announced. As expected now, for the last 8 quarters, eBay active buyers were flat (although down 1% year-on-year). Active sellers, well we don't know that figur...
suggestions about giving information out
hi,i have an item for sale on ebay and its pick up only.this means giving my address and postcode.what should i do to be certain they are genuine buyers as twice i have had people ask for my address and not turning up.ebay wont allow me or the buyer ...
Return
Order number 25-11299-38158 needs returning as no good does not a thing seller's not in the uk so cost to much to pay for return as much more money than the item seller not replying to me
Cancelling a sale
I have sold an item that was listed incorrectly. The listing heading stated the item was a L, although I did include a picture in the listing indicating the label was XL. I responded to the buyer within the hour to advise of the error and suggested a...
Payment on hold
I've joined ebay rrecently and have sold 8 items. For each item payment has been received promptly apart from the £340 item. Despite the fact that positive feedback has been received for the £340 item sold from the buyer Ebay is still keeping funds o...
The tracking details confirm the seller sent the item to a totally different address,options limited
I received and email saying item delivered. I checked the tracking and it was delivered to Newcastle the other side of the country and a place i have never lived in. I have messaged the seller but the usual methond of reporting none received drop dow...
Unable to find Reference number For packlink
Hello, I am currently having an issue on my seller account.A customer bought an item off me last week and I paid for DPD postage via ebay.It appears to be lost as it's been about a week and the tracking says there is an unexpected issue.I went onto e...
Payments
Hi, Can someone explain this please, I sold an item that was 100 pounds then 9.95 p & p so 109.95 in total. It cost me 9.35 to get label from royal mail for next day delivery but I've only been paid out 95 pounds i know there's sellers fees but I thi...
Mattress return - what next
Hi all - hope there is some help on this out there.I bought a mattress and started a return and have been in contact with the buyer to arrange the return. Ebay sent a postage label as part of the returns process, not helpful. However, after weeks of ...
Anyone had a discounted fees offer recently?
I used to get a 70% off fees offer every couple of weeks, but haven't had any for a while now. Anyone else suffering the same fate?
My account keeps saying invalid token code when i try to do anything ,has anyone any ideas please
My account keeps saying invalid token code when I try to do anything
Sales Downfall in March 2024
I wonder if anyone else noticed a sudden downfall in sales. Sales are non existent in March however January and February were reasonabley good months. Please share your thoughts!
Receiving Seller Offers on items Viewed but NOT in my Watch List!
Hello All, Do you enjoy the casual browse ( Luxury Items - Bentley, Leica etc) whilst then seeking out items to purchase - I do. But I'm being 'put off' by receiving Seller Offers simply because I viewed the item - I currently have SEVEN of them in m...
Buyer is asking for a refund for a received item.
I listed earbuds as new with a caveat that I had tried them in my ears just once. The buyer is asking for a refund to cover the cleaning of the earbuds because they had wax on them. Buyer has sent me photos of earbuds with wax on them. Now, buyer is ...
Advice please
Hi, the buyer bought the lawnmower on February 25, 2024 for £399. After 2 months, on April 24, he writes to me that he used it for the first time (if this is true) and the mower stopped working after 2 hours of use. The mower was sold as used, in ver...
Printing invoices from app.
Can anyone tell me, if it's possible, how to print a vat receipt/invoice using the app?
Sending to EU, Biz Seller, Not VAT reg and EORI Numbers?
Hi there, I'm a non VAT registered biz seller who stopped 95% of our EU trading when EORI numbers came in and our returned parcels shot up. However I would like to get it right on our remaining sales if anyone can help? Firstly eBay collects VAT on s...
Good morning all :)
In case I aint around tomorrow
Resolved! One Word....
'Sausages'. Do carry on.:-)
Resolved! About lost delivery
Lost delivery
How much time does buyer have to accept partial refund?
Hi,I sold an item which I stated that was non refundable, but the buyer still wanted a refund and selected the reason as "item not as described". After a conversation I realised that he has not read the description. Anyway, I offered him a partial re...
Ebay duplicated an order but can't return duplicate because it was a No Returns Policy item.
Seller claims that can't issue a refund because ebay takes payment. All follow-up messages are ignored.Can't get a contact for ebay because the process assumes that can return item, so can't get to an ebay contact.I actually ordered two items (differ...
No sales
What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....
Clicking on bidding, buy it now, watch this item, make an offer buttons, not working
This has been an issue for a couple of days now, when you attempt to choose an option, a box (thin line) appears around the whole list of options but nothing is actioned. The wonderful website designers have probably changed or updated something to h...
Royal mail will not accept my return as its to large
Hi,ive opened up a return and printed off the return lable with royal mail using ebay,its a large box and royal mail will not accept it.Have i been charged the poatge cost off ebay? and will i have to arrange my own return? thanks in advance James
Where is the money that the buyer paid to cover postage?
When a buyer pays postage that money isnt given to me by ebay. And then I have to cover the postage myself. Where does the money that I've charged for postage go?
not receved
not receved my parcil
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Latest Announcements
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutle...
eBay x Baselinker Webinar: Exploring Business Growth Opportunity - eBay Marketplace
Join us for an exclusive webinar on April 17th with eBay UK and BaseLinker, focusing on unlocking growth opportunities on the eBay Marketplace.
Selling clothing items will be free for private sellers from 8 April 2024
From 8 April 2024, private sellers will not pay a listing fee or final value fee when they sell items of clothing on eBay.co.uk. The change also applies to clothing items that were listed on eBay befo...
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