Community Platform Discussion

Community Platform Suggestions & Feedback

Hi all, This board is a place for Community users to share feedback about the Community platform. We want to have this board to allow for open conversations about the Community and any suggestions you may have for the Community platform. Please make ...

Can't Upload Photo's - Whats wrong with Ebay this time???

OK, So trying to list new items, like a dutiful seller - and now I can't upload any photos. What have the Gremlins/Technical Department broken this time???

Simple Delivery

'Simple Delivery is no longer compulsory' There you are Ebay just copy, paste and use that that statement , see sales improve and sellers return in droves, problem solved!!BTW I don't charge wages or fees for my consultancy , unlike undoubtedly the b...

Buyer returned item now lost in post and funds returned to Buyer

Buyer sent item back through Royal mail but item now lost. Refund sent back to Buyer. Have started 2 claims through post office and no response nearly 4 months on. Ebay no help whatsoever.

Don’t want to use simple delivery

I sell items that are antique and fragile, think 130 year old books, war medals etc. These items need more packaging and insurance, I used to use tracked 48 and Special delivery. Now I don't get a choice, I need the old system back. I hate sending of...

Evri lost parcel no support

I have sold my first item on eBay and I had to use evri for delivery. More than a week and the buyer is not able to find the item even if the tracking says ready to collect. It is simply not available at the parcel collection point and Evri support n...

affiliate marketing

hi to the community , just a question on the affiliate marketing program , and have never done this before but can i use my ebay selling account to link the ebay items to get paid or is that not allowed on here any answers appreciated thanks chris

What is the future outlook for private sellers on eBay?

I’m starting this thread to just gather together information regarding what to expect next.Since all the threads regarding the stupidity of Simple Delivery are just complete and utter higgledy-piggledy now.Which has made me just give up on all attemp...

Anyone ever get proper & constructive help from eBay?

Neutral & negative 2 orders cancelled due to buyers fault 1) trying to buy off my account from abroad on a U.K. postage only & I cancelled the order and they left neutral feedback. 2) chickens went broody so I cancelled the order and offered chicks a...

Endless trouble moving money from sales out of eBay and into my bank account.

Outside of the fact that eBay has now become a frustrating and depressing place to do business from as a small seller, I am now finding it almost impossible to get the money I have made OUT of my eBay balance and into my bank account. In fact, in alm...

Drs messages and phone calls

Why do I keep getting bothered by this collection company I owe nothing they really need to get lost already saying it's in Liverpool there getting nothing from me scammers eBay needs to sort this out it's making me want to get rid of my account so I...

Faulty Item Received - Not as described - seller Unresponsive

I'm not sure if this is the right section for discussion and support, but I need advice. I’m feeling extremely frustrated and angry, and I don't know what else to do.On May 31, 2024 , I purchased an Apple iPhone 11 from a UK-based seller on eBay, lis...

Simple Delivery. Argh…..

I hate Simple Delivery. Why change your original postal services. It was easy. Everyone knew where they stood, I along with very many others are leaving eBay after many years!

eBay failed to protect my rights as a buyer

eBay's customer service proved to be completely inadequate and superficial in handling my dispute. Despite providing ample documentation to support my claim (including photographic evidence and message history), eBay ignored the evidence and made arb...

Evri lost item 'prohibited list'

Could do with some advice on this one if possible! Sold an item on 20th Apr and despatched on 22nd April. However, I opted not to use the 'Simple Delivery' option as E-Bay's delivery partner was Evri. Their reputation goes before them and I have pers...

Ebay fees on postage for business

Now that private sellers are having no fees even on postage is it not about time if a business buys postage through ebay then postage fees should be waved. Fees on postage only came about from people selling items for 1p with £60 postage if postage b...

can not access my previous orders

can not access my previous orders why??

Buyer Protection Fee, why oh why!

So as with most sellers on here, my sales have dropped significantly, from 20+ items per month (as a private seller) to now not even 1 sale per month. I received a message from a buyer today after they had asked what my lowest offer on an item would ...

Simple delivery

What I want to know is .who covers the price of postage bags bubble wrap cello tape labels printer ink and delivery to a post office or shop. When I have to use simple delivery .Which only gives me the price of the postage. Do I add a few pence on th...

I've trouble finding a past purchase from a good few years ago, whats the best way to get the detail

I bought a piece of art work years ago on ebay , they seem to stop the purchase history in 2017..is there any way i can get my past purchase details? If you can help, it would and will be very much appreciated.

FORUM CORRESPONDENTS AND POSTERS

There are too many “regular correspondents and posters” on this public forum only out to see ticks beside their eBay I D.Plus of course, they know better than the majority of us ??????

Lable

I’ve recently sold two teams an paid for both of these postage labels on these and then took em to post office however there teams that I paid for the labels have disappeared and it says the two things I’m selling has been dispatched anyone know how ...

community.ebay.co.uk doesn’t support a secure connection

This is kinda new to me -is there a risk ?Is it with in ebays remit to solve it?

Evri useless

Do not use Evri or you to will receive such a message from them, “”your parcel has been damaged beyond repair” NOTE , this was an iPhone so more than likely stolen. Note if you are forced into using the new eBay simple delivery ,you can opt out of Ev...

Fake Nike Vaporfly shoes

I have purchased some Nike shoes off of ebay, they had an authenticity guarantee with them.These should be carbon plated sole shoes. The shoes that arrived were a cheap copy.I reported this, ebay through AI decided there was no case to answer.I appea...

Buyer Protection Fee explained

Lots of upset about this so here is my summary of the key points and why I am considering ending 24 years of selling on Ebay:1) Ebay is losing customers to Vinted and other market place sellers and seems to be copying Vinted policies such as Free Lis...

New Payment System - Buyer Protection Fees Deducted from Offer Prices

I have just accepted an offer of £275 for an item and it subsequently sold. However when I received the order details I find that ebay has collected an £11.27 buyer protection fee from the buyer, and deducted it from my £275 offer price which I accep...

Is simple delivery mandatory now or not?

Is simple delivery mandatory now? Cause I know it was meant to be from the 15th but as of now the 19th.It is still on my listings showing as optional.I am at a dead end. I am considering leaving eBay for good. I’m currently unsure of what to do.I am ...

Private seller with “update your account details” in red on your selling page? I’ve been through it!

Okay, I’m gonna tell you what happened to me after I saw the dreaded red banner with “update your account details” in my Sellers Hub. So pretty much immediately after my 28th sale I get the dreaded red banner saying “please update your account detail...

Used Evri as dictated by Ebay Parcel delivered yet still funds not released....

Used Evri as dictated by Ebay Parcel delivered yet still funds not released.... So after nearly two weeks ebay still do not release my money from a sale.As dictated by ebay I sent a parcel through Evri and did everything ebay asked. Parcel arrives. E...