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Seller News: May 2026

Your May Seller News is here

We’re Coming to Belfast!

The eBay Business Roadshow is coming to Belfast our last stop on the UK tour.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Cannot make purchases due to captcha

Every time I get to checkout and select payment method, but before I can even pay, the page reloads and displays a captcha for "security". When I solve it, the page reloads with another captcha. This repeats endlessly. This has been happening since A...

User avatar by • Observer
  • 1 Views
  • 0 replies
  • 0 kudos

Sales email notifications problem when customer using Basket

It would seem that when a customer puts two items in their Basket (I can only speak for two in my case) and then they check out - the Sales Notification Subject lines I receive are both the same. The content seems to be correct but they effectively s...

User avatar by • Engager
  • 377 Views
  • 17 replies
  • 0 kudos

Buttons not working

It seems I’m not the only person having issues with eBay right now, let me say what my issues are The buttons for buy it now, add to basket and make an offer are not responding, when I click on an item to see more images, only the first image loads u...

Double fees

Recently listed a car on auction with a buy it now price. An idiot pressed buy it now but had no intention of buying. I cancelled after 4 days as instructed and relisted. It sold auction. I have been charged for 2 sales when the site said I would be ...

User avatar by • Member
  • 20 Views
  • 2 replies
  • 0 kudos

Severe failures with accessing eBay

Cannot Bid, cannot Buy it Now, cannot save to Watchlist, cannot view Item Description Photos, in a nutshell, cannot do anything that I could 3 days ago without issues.What the heck is going on ??

Resolved! Can't produce shipping labels

I have been trying all day to create the shipping label for a item I have sold.Keep getting errors, either invalid token or network not available but I can access other things.I have cleared the cache but still nothing.Anyone else having difficulties...

eBay collecting VAT

My business is registered in England and Wales (registered office is in England,) but the item locations are in Northern Ireland (VAT address is in Northern Ireland.) My UK VAT number is my OSS ID (not IOSS) valid for intra-EU movements and sales. Bu...

User avatar by • Helper
  • 14 Views
  • 0 replies
  • 0 kudos

Not able to buy an item using the buy it now function

For the last few days my eBay is not working correctly. I’m using eBay through the website on Google not the app as I have an older iPhone.I can not use the buy now, add to basket, add to watch list functions, also if I view an item it won’t let me s...

Ebay app on Phone not working.

Ebay App on Android phone not connecting to server. Saying there is a technical issue and to try again later. That has been since yesterday. Phone I am using is a Samsung S24

Unable to buy on ebay

I think this is a technical issue, I have been buying from eBay for years, just recently I have been unable to purchase anything, I can search and look, when I go to select say how many, or size key I can’t, nor can I select pay, it just won’t open, ...

$5 Coupon Popup

How do I stop this incessant annoyance? Every single day! Please stop! NONO NONo Means NO. NO I don't want it. NO don't touch me. NO stop it. NO. No- it's spelled N and O. NO NO NO. You still don't understand do you? Would it help if I said NO again?...

No notification as to item sold.

No notification as to item sold.what on earth is going on with ebay? Now I have no notification if an item has sold. Usually the bell icon at top of page, pc not phone, will go red indicating messages such as item sold. Click that and I would be take...

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