Technical Issues
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Forum Posts

Guernsey buyer. Had enough.

Hi,There is definitely a big problem, for sellers not being able to complete purchases.And buyers who are trying to desperately work out why sellers tell them they will send, but they are unable to buy.I spent an hour last night trying to change my p...

User avatar by Contributor
  • 116 Views
  • 8 replies
  • 0 kudos

Resolved! Items description missing

Hi,I have just noticed this issue.There is no description no matter what item I click on.It has to be always an description so I have no idea why it suddenly stopped showing it to meHow can I buy with confidence if there are no details about any item...

Unable to Bid

I have recently tried to bid on several items and I get the following message when enter a bid: ! Attention Buyer Unfortunately, this item isn’t available for purchase in your location. {e265116-1250494x}I have been buying/selling for years and have ...

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relist notification in messages list

Have recently started to receive relist notifications in my messages list - as I selected to receive such notification as emails years ago this is a duplication of information I don't need; is there any way to stop them appearing in the messages list...

Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}

I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...

Item cannot be purchased in app

Ive listed an item for sale UK to UK sales only - 146687345816 It only has "buying options" appear instead of the Buy it Now choice and then a message says the following when pressed: "You can't purchase this item from our app. Add it to your watchli...

Required Ebay Account

Ebay requires UK residents to provide National Insurance number, but then refuses to accept it! Why? This is barmy!

payment of restricted item

i want too buy a restricted item, ie a circular saw.ebay says i need a credit card.i dont have a credit card as pay for all items bought cashh or not at all

Ebay installation problems

Hi all, I have Xiaomi Redmi Note 9 android phone. The phone has MIUI 13 and Android 12 but after a factory reset I can longer install ebay. When I try a message says this app won't work for your device. I have noticed this with at least one other app...

User avatar by Contributor
  • 66 Views
  • 2 replies
  • 0 kudos

Global Shipping still not working.

This problem has been ongoing now for over a month. I have contacted Ebay agent several times, each time told " We are aware of the problem, it will be passed to one of our technical team" I have several items listed with Global Shipping, but when I ...

User avatar by Engager
  • 2283 Views
  • 45 replies
  • 2 kudos

importing photo

iam trying to import from my phone to google on ebay it doesnot recognise the phone i used to do it easy but i cant may be somethig you could hep with

Resolved! opt out of seller hub

Seem to be having problems for the last couple of days being able to opt out of seller hub - i have reset my mac and deleted cookies - still there is a problem - any know issues on this curently please?

Resolved! Fake link when trying to add custom Q&A's /FAQ's ?

Hiya, can someone who has a spare minute and isn't using either the app or Firefox please check:Account settings > Communication with Buyers > What your buyers can do > Edit > Add another question The page that is served to me /Firefox contains a fak...

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