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Second chance email not working

Hi everyone and thanks for reading.I placed a bid in an auction, was outbid and then received a "second chance offer" email with all the security checks and all that.Problem is there is no possible way to accept that offer, no matter where I look.Wit...

Resolved! Wrong postage charged by Ebay to me

I've noticed on one of my sale invoices that Ebay is showing the postage cost (bought through Ebay Royal Mail) as £8.50 when in fact my label was 31.90 (and I have the label).How do I get this amended and then have Ebay credit me the amount they have...

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BALANCESAVE5 not functioning ?

I have been inundated with ebay emails which promoted the BALANCESAVE5 discount offer.From the offer Ts & Cs, if you pay an order with minimum of £10 then you can use BALANCESAVE5 as a voucher code to obtain the 5% discount.So, I won an auction on Su...

Errors revising listing quantities

There are two errors I keep getting when trying to edit listing quantities. The first one is an error message on the app saying "listing errors Vat rate cannot be revised" Im not trying to change the vat and often when I go to the desktop version, it...

Cant log in via Firefox

Hope someone can help me.. Used Ebay for over 12 years. Always on FIrefox with no issues..couple days ago while just clicking my ebay it logged me out and asked me to log in again..and I can't! I put my username in but nothing happens when I click th...

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Permanently suspended for no reason

Hi all, Using a new account to ask this as the title says, the account was suspended. I got an email saying my account "activity has raised serious concerns". I've made two tickets with support getting the exact same email back. The only activity I e...

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  • 244 Views
  • 2 replies
  • 0 kudos

Unable To Open Draft

Been trying for the last couple of hours to relist/sell similar, I’ve tried both, a couple of items but all I get is the message, Unable to open draft, error 402. Can’t revise listings either, get the same message. Anyone else having the same issues?

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