10-09-2025 5:31 PM
Noticed this 3 times today on 3 different user accounts.... when clicking on orders to contact the user, we're getting an error when we click on their accounts - SORRY, THIS USER WAS NOT FOUND in a big red bar, as shown on the image attached.
Anyone else know anything about this?
10-09-2025 5:32 PM
It's a known tech issue.
eBay are aware and working on a fix.
You are not alone, many have been reporting this all day.
10-09-2025 5:37 PM
Ah brilliant.... I was thinking that there was issues with "dubious" accounts.
11-09-2025 10:27 AM
This issue has been resolved. It might take a little bit of time for the fix to fully roll out but it should stop happening over the next few hours.
Thanks,
Dave