Technical Issues
To troubleshoot, clear cache/cookies and try a new browser. We recommend sharing screenshots and URLs in your post.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

SKU Filed missing on app

SKU number option is no missing from updated layout of app. I need to log where all my items are using this field. How can I get this back & will eBay reinstate it??

Resolved! Feedback Profile Not Opening

Hi For the past 3 days or so I can't look at my full feedback profile. Every time I click on 'see all feedback' I just get a blank page. I have tried using a different browser but this has not worked either. Any help would be greatly appreciated. Tha...

Page freeze (latest Firefox)

Hello,Recently ebay.co.uk pages are freezing after I close an item's tracking popup or ‘use our app’ advert popup. A simple refresh (F5) fixes the problem but it would be nice if it didn’t happen.Latest Firefox on Windows.

Multi-buy

Has anyone else had trouble with multi-buy? I've tried to change my discount percentages and it says updated but when I look at my listings it's the same as before I changed it.

purchased label,didnt realise but never used ebay label.took parcel to postoffice used my own money

Has anyone else had this problem.i am not sure how this happened but the buyer of my parcel brought the postage label.but i did not realise i had to use that label.i took my parcel to the postoffice used my own cash to pay postage.now i have lost my ...

International postage rate tables not working

Hi everyone, I've got an issue with international postage rate tables. I've tried asking eBay several times and nothing is happening - they don't even seem to understand the problem let alone fix it! I'm hoping someone here may have an idea about wha...

Screenshot 2025-06-06 at 10.56.11.png Screenshot 2025-06-06 at 10.56.19.png

Invalid Start Time

So I listed an item and set the auction start time for yesterday evening. Today I needed to amend the listing (as eBay had randomly removed GSP). However eBay won’t list the edited version because it contains an online start date which is in the past...

Clock change bug? - Duration 7d + 1 hour

Previously I understood that when the clocks changed your auction would still run for the full duration, so if I started an auction at 1700 today then taking into account the clocks going back it would finish at 1600 on the 27th. However today I list...

What’s going on with eBay messages? I can’t see what I’m typing!

Hi, Don’t know what they have changed but since the last week or so as I’m typing, everything is pushed down the screen so far I can’t see what I’m typing 路‍ I try scrolling back up so I can see my message and as soon as I type it disappears again! o...

Why won't eBay verify my bank details

I sold an item the other day and I've had my eBay account since 2019. To get the payout, it said to verify my bank using my card, which after a couple days it couldn't do. So I was told to manually add my bank details through my bank, which my accoun...

User avatar by Contributor
  • 3123 Views
  • 9 replies
  • 0 kudos
Got technical related questions? Start here: