Second chance offer links still broken - any update from ebay tech support?

I sent out a bunch of second chance offers when my last lot of auctions ended last Sunday, but most of the links that buyers received started with https://rover.ebay.com/ and all of these links were dead and just led the buyer to a blank screen.

I spoke with ebay customer services on Sunday night and apparently tech support were already aware of this issue.

 

I sent another "test" offer today and the link that arrived with the buyer still starts with https://rover.ebay.com/

Not sure how long it takes tech support to sort out these issues but if it doesnt happen soon it will continue to have a negative impact on my sales.

If anyone from tech support is reading this perhaps you could provide an update?

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Re: Second chance offer links still broken - any update from ebay tech support?

fargvs
Experienced Mentor

 Buyers who do not actively  opt into  second chance offers  will not receive messages.

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Re: Second chance offer links still broken - any update from ebay tech support?

It's a known technical issue - nothing to do with opting in or out of receiving offers.

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