Seller News: July 2025
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Forum Posts
Buyers unable to Buy
kat@ebay Having heard from you about buyers saying they can only buy 10 days, the chat finished Please see the screen shot of what you advised
Stop "a new device is using your account" emails
I never use my Ebay account anywhere but my one home PC. Every single time I log into the account, I get one of these "a new device is using your account" emails sent to my email address and my account messages page. The point is a new device is NOT ...
Stuck with zombie listings I or Ebay can't delete
Reaching out in the hope somebody can help, I have a 23 year old account which has or had 3 listings on it. Ebay's system removed them for supposed policy violations, they can't tell me what the violation is supposed to be as nothing comes up at my e...
Site down?
Anyone else having issue this evening?
Font Issue on Sellers Standards Dashboard
Hi Mods, can you pass on to tech team.This has been like this for me, for a long time, not sure why it does this. The font on the seller standards dashboard has a shadow effect which is not working well with my browser.Browser: Brave (Chromium)OS: Wi...
Unable to withdraw funds from account via payout (greyed out)
Hello,I am new to selling on eBay. I am a private seller, selling a few items I've had in the loft for a while as well as some trading cards. This is my situation:I have around £400 of funds, of which £200 is 'available funds'I would expect to be abl...
Resolved! Is anyone else unhappy with eBay's new messaging system ???
I've been a member of eBay for 20 years now... Over the years they have made many changes, some good and some not so good... This one of completely revamping the messaging system is NOT GOOD !!! ... and it is now a challenge to read and reply to my i...
Unable to list items in inventory
As above. Was unable to do this yesterday and having the same problem today.Ebay message is: Well, this is embarrassing.We're sorry, the listing tool isn't working right this second.Please try again later. In reality ebay I'm not going to try later. ...
Where is the "ask eBay to step in and help" option for a return?
I'm in a situation where the seller has agreed I can return an item but seems to be avoiding sending me a postage label. I requested the return 6 days ago. This article https://www.ebay.co.uk/help/buying/returns-items-not-received-refunds-buyers/ask-...
Asked by an agent to read out a OTP over the phone
I've just had customer support call me (after multiple failed attempts to use their automated assistant to resolve an issue with a return where the seller is failing to cover the postage) and after asking me for the order number they've triggered a 6...
Canada to UK items not displaying VAT - then adding it after commiting to pay
I recently sent and offer and commited to buy and item from Canada, shipped to the UK. The offer screen made no mention of VAT, and added it on at checkout without disclosing what the additional cost is. You can tell it is VAT as it has added 20%, th...
Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}
I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...
Listings added recently as "£0.00 listing fee", but now requires fee when revise/edit the listings
Hi everyone. OK, so I am new-ish UK EBAY seller, and only a standard Seller (300 free listings). Over the past month I have listed 300 products for sale and as I created each listing, each one showed as "no listing fee" / £0.00.Or at least most the t...
Resolved! Can't upload photos for a new listing?
Anyone else know how to resolve this please? I've cleared cache etc.. I use the ebay app.
Guernsey buyer. Had enough.
Hi,There is definitely a big problem, for sellers not being able to complete purchases.And buyers who are trying to desperately work out why sellers tell them they will send, but they are unable to buy.I spent an hour last night trying to change my p...
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