Problems formatting description in drafts

When I create a listing in Drafts I use bold and coloured text for title and a few other headings. Today when publishing listings, I find that other sentences have been altered to appear in bold or coloured text. Also, line spacing is not as I arranged it. This happened a few months ago.

I have tried revising the listings and it makes no difference. Tried writing from scratch and no difference. I have contacted Ebay who have referred it to the tech team. Really sick of this issue wasting hours of my time again. Anyone experienced anything similar?

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Re: Problems formatting description in drafts

THIS IS SOOOOO FRUSTRATING (YES I AM TRYING IN BOLD AND HAVE UNDERLINED so ebay havent managed to mess this forum up YET)

Message 21 of 27
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Re: Problems formatting description in drafts

Are you going to fix this? We have hundred's of listing ready to go live one ebay. I have suspended all new listings due to this mess up. 

Message 22 of 27
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Re: Problems formatting description in drafts

At least we know formatting in the forum works still XD

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Re: Problems formatting description in drafts

Hi, I am having the same problem. My descriptions are changing to BOLD in certain areas of the description and also a couple of times the colour has also changed?

Also spaces, gaps in text are closing together.

No matter what I try I cannot get it to change, very frustrating, as I have listings waiting to post. 

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Re: Problems formatting description in drafts

Hi Kat,

 

Hera are a couple of listings where I am having trouble with the formatting changing to bold and closing gaps/spaces in the listing:

 

Item 388167776155 ~ Towards the bottom of the description only Postage Other tracked services are available, please choose at checkout. should be in bold. Also there should be a gap between

Overseas postage is Global Shipping Any Questions, Please Ask.

 

Item 197164767555 ~ As well as exactly the same issues as above the following text should NOT be in bold but I cannot change it? A little storage wear to boxes, as shown in photographs. Please view all photographs for condition details.

 

How will we know when this is fixed? as I am thinking of not posting any further listings?

 

Thank you for your help.

 

Mark.

 

 

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Re: Problems formatting description in drafts

Yes, 4 days this issue has been ongoing. Time is money and this is the second time in two months it has happened.

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Re: Problems formatting description in drafts

Hi @baggies40 ,

 

Thank you for the examples. I have added your account to the ticket.

 

I don't have a timeline on the fix for this. As soon as I have an update on it being resolved I will post back on the thread here.

 

Thank you,

Kat

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