27-03-2025 1:27 PM
When I create a listing in Drafts I use bold and coloured text for title and a few other headings. Today when publishing listings, I find that other sentences have been altered to appear in bold or coloured text. Also, line spacing is not as I arranged it. This happened a few months ago.
I have tried revising the listings and it makes no difference. Tried writing from scratch and no difference. I have contacted Ebay who have referred it to the tech team. Really sick of this issue wasting hours of my time again. Anyone experienced anything similar?
31-03-2025 9:56 AM
THIS IS SOOOOO FRUSTRATING (YES I AM TRYING IN BOLD AND HAVE UNDERLINED so ebay havent managed to mess this forum up YET)
31-03-2025 12:35 PM
Are you going to fix this? We have hundred's of listing ready to go live one ebay. I have suspended all new listings due to this mess up.
31-03-2025 1:10 PM
At least we know formatting in the forum works still XD
31-03-2025 2:45 PM
Hi, I am having the same problem. My descriptions are changing to BOLD in certain areas of the description and also a couple of times the colour has also changed?
Also spaces, gaps in text are closing together.
No matter what I try I cannot get it to change, very frustrating, as I have listings waiting to post.
31-03-2025 2:58 PM
Hi Kat,
Hera are a couple of listings where I am having trouble with the formatting changing to bold and closing gaps/spaces in the listing:
Item 388167776155 ~ Towards the bottom of the description only Postage & Other tracked services are available, please choose at checkout. should be in bold. Also there should be a gap between
Overseas postage is Global Shipping & Any Questions, Please Ask.
Item 197164767555 ~ As well as exactly the same issues as above the following text should NOT be in bold but I cannot change it? A little storage wear to boxes, as shown in photographs. Please view all photographs for condition details.
How will we know when this is fixed? as I am thinking of not posting any further listings?
Thank you for your help.
Mark.
31-03-2025 3:30 PM
Yes, 4 days this issue has been ongoing. Time is money and this is the second time in two months it has happened.
31-03-2025 4:30 PM
Hi @baggies40 ,
Thank you for the examples. I have added your account to the ticket.
I don't have a timeline on the fix for this. As soon as I have an update on it being resolved I will post back on the thread here.
Thank you,
Kat