Seller News: May 2025
Catch up on the latest updates focusing on trust and optimisation.
Forum Posts
Can’t pay for item
My offer was accepted and when I go to check out it say it can’t process payment. All my details are correct and have money . I even tried applet pay and said failed . Is there an issue your end ? I am new to eBay thank you
What’s going on with eBay messages? I can’t see what I’m typing!
Hi, Don’t know what they have changed but since the last week or so as I’m typing, everything is pushed down the screen so far I can’t see what I’m typing 路 I try scrolling back up so I can see my message and as soon as I type it disappears again! o...
Resolved! Feedback Profile Not Opening
Hi For the past 3 days or so I can't look at my full feedback profile. Every time I click on 'see all feedback' I just get a blank page. I have tried using a different browser but this has not worked either. Any help would be greatly appreciated. Tha...
eBay freezing
Hi, the last day or so, every time I look on eBay the 10% off coupon comes up with a barcode, when I close this, the screen freezes, I refresh the screen but the code comes up again and it freezes again. Anyone else having this problem. Thank you
Temporary restrictions
Temporary restrictions
eBay not working version 14 one plus one
eBay not working one plus one v14
Technical issues - offer to buyer with a message
When I try and reply to a buyer message with an offer I get a technical problems error message. How do i send an offer to a specific buyer if I can't message them?
Messages
I am struggling to access my messages
Dispatching Orders
If I don't choose the prepaid label, how do I indicate my order has dispatched?
How do I speak to a real person in Ebay?
How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...
Cannot download order reports
Trying to download order reports but status just says in a queue since this morning.
Doing some item research and errors are starting to appear.
As a seller, we do frequent research on items in our field, using the Research tool. So in a recent search we noticed that some items that had sold that week, were giving off a weird result.It seems that items that were selling were being tagged in r...
Add bank account
I’ve changed my name from David to Daniel but when i go to add a bank account it won’t let me change the box where it says name and it’s stuck saying david so i can’t link my bank account to withdraw funds
Account issues escalation
25th May 20025 I reported an issue with ebay. Finally spoke to someone who confirmed it was an account glitch and would investigate. Of course, it is impossible to contact that person and every request for an update is met with frustration as they ne...
No way of selecting courier services for age restricted items
I was attempting to sell some saw blades (without the power saws) and received the pop-up to say that these are age-restricted items that can only be sold via couriers that offer age verification services. However, I've encountered a technical issue ...
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