Seller News: July 2025
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Forum Posts
Auto relisting
A lot of my listings are coming back as needing relisting. I have just spoken to an agent who has informed me that the auto relisting option is NOT available if you are listing via the eBay app on an iPhone!! I manage my whole EBay from my iPhone so ...
Royal Mail Postage Issue
I've printed two labels for tracked 48hr postage provided by ebay and the post office has rejected both parcels. Help!
Can I get rid of 'Simplify my Sign In' Page at startup?
Does anyone know how I can get rid of the page that asks if I want to 'Simplify My Sign In'. I have been annoyed by this for months & assumed it would disappear after a while but it hasn't. It just means that signing in takes longer as I have to say ...
Cannot type into chat help system
Hello I have never encountered this problem before.When I try to use the contact eBay system where it opens up the box to chat I cannot type anything at all. It shows my previous message history but I cannot type anything at all to access either the...
Security code to verify my mobile
Im trying to verify my mobile but many times ive requested a security code and it is not being sent to my mobile. I have checked everything and restarted everything.
eBay Customer Support Not Working
Hi, I have been trying to contact eBay customer support for a while now. Whenever I last spoke to them on the chat function, I informed them that I was getting an error message when asking for a callback, which they said they knew about and logged mi...
I can’t log in on the app to eBay
Can’t log in . Keeps saying error occurred
Network error
Is anyone else getting network error when clicking on 'selling' on the eBay app?
Postage labels
Two Royal Mail labels rejected at the post office. I'm still unable to cancel these labels, eBay app won't allow it. So I can't generate new postage labels . Help!
Anyone else find the return process glitch on the phone app
I offered a return via my phone on Friday and when selecting to buy the return label I was taken to a screen to complete the return. This closed the return but was not the correct sequence of screens so would catch anyone out. I phoned ebay and they ...
Pre paid postage not working at the post office
I have been to 7 different post offices this morning trying to send a parcel and all of them can’t process the eBay pre paid labels
Switch off automatic re listing
I’ve opened a new eBay account in April this year, I closed my business account of 16 years as I didn’t agree with the 30 day return policy & I think private sellers have better options. I’m struggling to opt out of the automatic relisting as I want ...
Labels
Still can't cancel YA labels. Can't print a new label. So can't post items. Will have to pay for labels again at the post office & I can't afford to do this. Please sort this out eBay.!
How do I remove 2 Step Verification ?
How do I remove 2 Step Verification ? I can see the last discussion on this subject was made about three years ago. It looks like eBay have strengthened their security since then and I can't find an effective, simple solution to remove the 2 Step Ver...
Problem issuing refund after buyer cancelled.
A buyer bought a video game from me and within minutes cancelled the order. I tried to accept cancellation and give refund but I got an error message yo try again later or contact CS (Useless) CS just told me to wait for buyer to contact ebay for a r...
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