Technical Issues

Unable to Revise Listings - Blank Page

On my private account I have been trying all morning to revise a listing. All I am getting is just a blank page. I have tried numerous times, cleared cookies, signed out and back in again, tried revising listings on other of my items and the same for...

Promoting a listing ..

I has been chating with someone in Ebay and ask how I can cancel a PROMOTE LISTINGshe says that is ok ..I did ..and I have to cancel the item and relist again.I check and AGAIN the item appears as PROMOTEDhow can I cancel and eliminate this from the ...

Incorrect text for collection only item

Incorrect text for collection only item In case anyone from eBay team sees this, when you sell an item that is for "collection only" the very first line of the automated email says to get your postage label ready - an obvious mistake.

eBay messaging

Have not been able to send a message to one particular member this afternoon after she purchased from me - I get the eBay response 'message failed'. It's an important message because she's asked me to let her know the cost in the future if she bought...

Which part of the knives policy did this fail on?

So I have to ask here as eBay are basically not answering my question. I'm trying to sell this antique fireman's axe WWII ARP which I reckon is a 'tool axe' as stated in the policy it's used for demolition mainly on wood but could be used to chop woo...

Contact seller

I have had no luck at all in contacting a seller after purchase...??

New phone number gets no confirmation call, agents when contactable pass me around

I was a reluctant mobile user but recently bought a cheap dumb phone. My verified number was my daughters phone but she has changed her number recently as well. I have tried to verify my new number but do not receive the call back. I am unable to sig...

Royal Mail tracking numbers not updating on eBay

Anyone else experiencing this? There have been no Royal Mail tracking updates on eBay for anything dispatched on October 6th and 7th. The tracking works fine on the Royal Mail website, but on eBay it looks like it hasn't even been sent yet and still ...