Your February 2024 Seller Update
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Forum Posts
Ebay Opening New Tabs for Every Item and Changing Search Results Fomat
So the open a new tab for every item is back and while you can change this under the settings and customise menu you can't stop it from opening new tabs when you click 'See Sellers other items'. It also does this if you click any sponsored items. Why...
Help cant Unlink Nectar card
Help I got a new nectar card but I Cant seem to unlink the old card on my ebay it saying i need to contact the support team.
Buyer address has to be fix
Why seller has to fix the buyer address to print a postage label...eBay has to force the buyer to fix their address before purchase...Why I can't close the window fix the address...cancel button doesn't work , pressing back button of the browser does...
Resolved! Search OR function not returning all matching results
Looking for heated clothes dryers, and decided to use the OR function get the results for both spellings, but it's showing less results than it should "heated clothes drier" - 555 results"heated clothes dryer" - 1'100+ results"heated clothes (drier, ...
Didn't scan QR Code
I didn't realise I needed to scan qr code when seller collected. I just marked as collected. Now payments are on hold. What do I need to do?
Resolved! Feed Back Count
I've noticed over the last few months that my feed back score isn't increasing at the same rate as the feed back I've been receiving, eg my feed back score says 998 but when I look at my feed back profile it says "1,054 Feedback received". Any one an...
Nectar account showing as suspended
Recently had to get a new nectar card as someone nicked it in store, and ever since then my nectar has shown as suspended on the ebay page, its obviously not suspended nor a problem nectars end as I've continued to earn points on purchases since then...
Nectar Voucher
I've repeatedly tried to generate a Nectar points voucher with no success. I'm getting the 'We ran into a problem and can't create your voucher right now. Please try again later.' message. Sometimes also the 'Something went wrong. Please try again la...
Not receiving any emails from eBay - May 2024
Hi, I have not received any emails from eBay since 05/05/24. I have to go into the website to find out about any messages, sales, offers etc. I have checked my communication preferences and it all seems to be ok. Is anyone else having this problem? T...
Totals not showing in awaiting payment page
Is anyone else having problems with the totals now showing on the awaiting payment page? I have sent invoice with postage added which normally shows up in the Total column but for some reason this is showing as – I have flagged it with eBay technical...
Not Able to View Sold Items on Ebay app
Hi, I am not able to view my sold items on my Ebay mobile app.I get java.io. IOException on the screen instead. Have the same on 2 mobiles, 1 tablet. I've tried clearing the cache, un-installing the app and re-installing and signing back in.Phone is ...
Issues with EBay UK
I am having issues listing. It keeps telling me the site is down and when I try to log in or do anything I get into the US site. Is there an issue with e-bay at the moment?
error sending message
Does anyone know why I can't send messages to sellers?When I send a message, a blank field appears.
Technical glitch when accepting an offer
I have been sent an offer but was unable to accept because there was a repeated error message. The buyer also received an error message even though we tried on more than one device.Anyone else experiencing a similar problem .I've delisted the item an...
Bidding watching buying
Cant bid watch or buy
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