eBay

stratford-cds · ‎13-09-2025

I can’t log in the app on my IPad or IPhone , have restarted the app, changed password and restarted the device . Anyone else ? I’m a business and need to list items 😡

marco@ebay · ‎20-10-2025

Hi merengo2012, thanks for your post.

Yes, that's no problem, I've just added you there. Once I get confirmation this issue is resolved, I will post back here to let everyone know.

Thank you,

Marco

I am currently away, and will return on the 10th of November. Please expect a delay in my reply

Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.

lxrober · ‎26-10-2025

Hi, I’m having the same issue as listed in this thread. Please add me to the list!

Thanks

marco@ebay · ‎28-10-2025

Hi lxrober, thanks for your reply.

Just to confirm, is your device powered by iOS? As in, is it an Apple device like an iPad or iPhone?

Thank you,

Marco

I am currently away, and will return on the 10th of November. Please expect a delay in my reply

Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.

lxrober · ‎28-10-2025

Yes, that’s correct. New iPhone 17 pro with updated iOS. The old phone had no trouble with the eBay app.
Thanks

marco@ebay · ‎28-10-2025

Lovely, thanks for confirming, lxrober.

I've added you to the report, once this is resolved, I'll reply here again to let everyone know.

Thank you,

Marco

I am currently away, and will return on the 10th of November. Please expect a delay in my reply

Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.

fandgemporium · ‎29-10-2025

Same issue. IOS 18.7.1 and iphone 14 pro. I can login successfully on different device.

fandgemporium · ‎30-10-2025

Any updates from ebay on this thread?

marco@ebay · ‎30-10-2025

Thanks for your reply, fandgemporium.

I've added you to the report in question, once this issue is resolved I will update everyone here.

Thank you,

Marco

I am currently away, and will return on the 10th of November. Please expect a delay in my reply

Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.

sangre_negra · ‎30-10-2025

Same for me here. Switched to iPhone 17 Pro Max, can’t login in the app because „sth went wrong“. 😞

marco@ebay · ‎31-10-2025

Hi sangre_negra, thanks for your reply.

I've just added you to the report as well, once this is resolved I will be letting everyone know over here. In the meantime, we are suggesting to log in via the browser of your phone.

Thank you,

Marco

I am currently away, and will return on the 10th of November. Please expect a delay in my reply

Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.

abrarsa0 · ‎01-11-2025

Not been able to use eBay for weeks and still eBay has not fixed it. It is unacceptable.

m22_wyth · ‎04-11-2025

Hi Marco,

I am also experiencing the same issues. I have the iPhone 17 pro max and the app is simply not usable. every time I try logging in, it says ‘something gone wrong’ - i am also unable to view or search products.

please can you add me to the list.

fandgemporium · ‎05-11-2025

Just confirming this is still a problem for me. I have uninstalled app, restarted and re-installed the latest update (6.233.0). Still i get the ‘something went wrong’ at login.

I can still login via the web but much prefer using the app.

I’m still using an iPhone 14 pro and ios 18.7.1.

Does ebay have any idea what the problem is and any work around that might be tried?