Bug when deleting listing variations, entries not actually deleting

Reposting this report as the original post has been archived

Last month it took me an hour to add one item to a listing because listing variations from years ago kept adding themselves back.

 

I now have to add three items to three listings and I'm actually kinda worried about how long it might take 😅

 

marco@ebay you replied to me about this issue before, please can you see what's going on, and if there's any kind of a workaround to delete them permanently so I don't have to keep doing every time?

 

Screenshot 2025-01-03 at 20.36.38.png

 

Message 1 of 24
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Re: Bug when deleting listing variations, entries not actually deleting

Hi, was there any chance they were able to look at that listing to confirm the issue?

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Re: Bug when deleting listing variations, entries not actually deleting

Hi bobsbrickstuff, thanks for your reply.

 

As advised before, once I get a proper update on this, I will let you know.

 

Thank you,

Marco


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eBay
Message 22 of 24
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Re: Bug when deleting listing variations, entries not actually deleting

Hi bobsbrickstuff, thanks for your patience on this once again.

 

I've been informed that this malfunction might be related to a server issue, which is not your fault, so the team is currently checking that for you to try fix it, once they come back to me with more relevant information, I will let you know. Again, thanks for your patience and apologies for the delays on this.

 

Thank you,

Marco


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eBay
Message 23 of 24
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Re: Bug when deleting listing variations, entries not actually deleting

Ok, thanks, good to hear there's potentially some progress

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