App / Browser cant upload listing photos when selling

Here we go again with the CONSTANT bugs technical issues & glitches. Photos not uploading in app or ANY browser ( chrome/ firefix/ samsung etc ) . 100% an Ebay issue. It's not our devices. When are they going to fix. Such a huge inconvenience to thousands. No wonder so many businesses are leaving Ebay. Shame because every time they mess with the app unnecessarily there are issues. It is now so user UN friendly & hardwr to navigate. The changes don't make it easier at all. I can see there are other threads about this. No resolution as yet.  

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App / Browser cant upload listing photos when selling

Exact same thing happening to me! I was listing fine no issue until suddenly my photos are not showing when I upload them. Thought it was just me! 

Hope its fixed soon!

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App / Browser cant upload listing photos when selling

The ONE night I list and this happens. I've never known such a huge international platform have so many technical issues ! A lot that go unfixed for weeks. Massive inconvenience 

Message 3 of 15
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App / Browser cant upload listing photos when selling

Same here. When listing items, the images just appear as a white image with a vignette.

Cancelled and relisted (which cost me a free listing, thanks eBay) and the same happened. 

Now I see I'm not seeing images on some of my existing listings either.

 

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App / Browser cant upload listing photos when selling

jbrusby
Conversationalist

None of the photos have been loading on any listings in either search or browse view for the last hour or so, just placeholder text. The site's currently impossible to use. You'd think this would be a level 1 emergency for the Ebay tech team but...seems not.

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App / Browser cant upload listing photos when selling

Images won't work for messages right now either. Had a customer ask about a shirt and I took another picture of a logo I hadn't been able to see before and tried to send it to them but it shows up as nothing. So frustrating. Also goes without saying I cannot update my listing and add the image there either as it wont show up even after uploading it. This kind thing is unacceptable.

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App / Browser cant upload listing photos when selling

Hi All,

 

There was a technical issue with images loading and not displaying on listings yesterday evening. This was reported to tech who were working on the fix and it is now resolved. Photos are showing as normal on listings.

 

 

Thank you,

Kat

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App / Browser cant upload listing photos when selling

This happened a few weeks ago & is happening YET AGAIN on the browser & app.  I've never known a company to have so many technical issues when they're worth billions. Its every time they change the app. Changes Nobody wants as they're unnecessary & cause havoc & inconvenience.  The last year its been worse than ever. How can an app function fine years before but now it's hard to navigate hard to list hard to to anything. No wonder millions of people are using other platforms. It just simply isn't good enough & the support isn't there when you reach out. Been with Ebay since 2003 & sadly it gets worse . . I would love to know whom runs the software side as it clearly is flawed. . It's AI or bots. No photos loading on my listings or on any photos on the site.  30/ 5 /2025 . My phone is Samsung IOS15 . Tried Firefox Chrome & the site doesn't have any photos from other sellers. Images are just broken &grey.  I attach a screenshot to show.  

 

Please update with a fix date if you see this or anyone from  Ebays tech dept . 

 

Kind regards 

Message 8 of 15
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App / Browser cant upload listing photos when selling

Hi are you still having this issue ? 

This happened in Feb March & a few weeks ago & is happening YET AGAIN on the browser & app.  I've never known a company to have so many technical issues when they're worth billions. Its every time they change the app. Changes Nobody wants as they're unnecessary. How can an app function fine years before but now it's hard to navigate hard to list hard to to anything. No wonder millions of people are using other platforms. It simply isn't good enough & the support isn't there. Ebay are in demial. I would love to know whom runs the software side as it clearly is flawed. . It's AI or bots. No photos loading on my listings or on any photos on the site.  30/ 5 /2025 . My phone is Samsung IOS15 . Tried Firefox Chrome & the site doesn't have any photos from other sellers. Images are just broken &grey. 

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App / Browser cant upload listing photos when selling

It's still the same this morning, after the apparent fix. My partner and I both have Samsung Galaxy s24 and I can't see or browse my albums. I reported this to eBay tech via phone yesterday and they insisted it was my phone. It's not. It randomly chooses 4 album folders to display in the Upload Photos section. The browse options doesn't appear when I press the 3 dots, just Cloud Media

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App / Browser cant upload listing photos when selling

Nope, it's still the same this morning. On 2 different devices

 

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App / Browser cant upload listing photos when selling

Hi @ignorant-bliss ,

 

Thank you for your post.

 

The recent issue on this thread back in May where images were not uploading and displaying on listings in the app was resolved in May.

 

The issue you are referring to where you are not getting the option to browse your albums on your phone while using the app is a bug. It is with the tech team but we don't have a timescale on the fix for this. Once there is an update on a fix I will update the threads where this has been reported.  As a workaround you can use a web browser to log into the full site and upload your photos through there.

 

Thank you,

Kat

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App / Browser cant upload listing photos when selling

Morning kat@ebay  the original bug still hasn't been fixed properly even last night we were experiencing it on some listings. the image display leaves like a feint white circle where the images are. Sometimes refreshing the screen may clear it, but not always. If you goto edit the picture it just does nothing, If you then relist it works. Its completely random but has been happening here for weeks.

 

Mac/Chrome user.

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App / Browser cant upload listing photos when selling

Hi @tommystrezures ,

 

Thanks for letting us know. Looks like it may be an intermittent issue with the images. I'll get that reported to tech.

 

Thank you,

Kat

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App / Browser cant upload listing photos when selling

Many thanks kat@ebay  it is random and usually seems to be first few listings/scheduling it happens too when we start a session of typing.

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