Seller News: December 2025
Check out our latest updates to help optimize your business.
Forum Posts
eBay app stuck in verification loop
While using the app (Android) I went to a page that asked me to log in again as I'd been signed out. When I submitted my credentials I was asked to choose a verification option. I chose an app notification. The page changed I got no notification that...
Search field
When I edit my search I delete letters in the search field mid centence or mid word the letter is erased then the cursor goes to the end of the line this is annoying when I'm editing several letters or words in my search is this normal or is there a ...
Save this search button has disappeared from the eBay app
I started a new search I wanted to save but "save this search" the button has disappeared from the eBay app todayI got round it by saving the search using a browser, but filtering searches before saving is very slow that way, which is why I usually u...
International shipping & Global shipping
My Global Shipping Programme is enabled at account and listing level, but international checkout fails on brand-new listings with the message “Unfortunately, this seller won’t post to your location.”This has been confirmed across multiple browsers, a...
Unable to print off postage labels
Recently and this seems to tie in with simple delivery Ive been having isses with printing Evri postage labels when I make a sale ,when I hit the print button on the item to print my printer seems to work but all I get is a blank piece of paper No la...
Help, Ebay UK bulk listing/editor tool is Broken
The ebay.co.uk bulksell/bulk listing editor is having serious malfunctions which started around christmas time 2025. if I have multiple drafts open in the bulk editor, whenever I select X number of items and make ANY bulk change to the 'Item Location...
Clock Change Bug Again - Auction Durations + 1 hour
Morning kat@ebay as the clocks are going back on Sunday I came back here to revisit our previous discussion about the bug with the duration of auctions that run across the clock change, unfortunately it has been archived. I’m not sure whether you are...
How do I speak to a real person in Ebay?
How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...
Disgusting habit of eBay holding seller funds – becoming the norm, not the exception
This needs to be said openly: eBay has developed a disturbing habit of holding seller funds every single time, even when there is no legitimate reason to do so.Sales are completed. Buyers have paid. Tracking is valid. Accounts are in good standing.Ye...
Orders not showing on mobile phone
I have to access ebay on my browser because my mobile is too old to support the app. It was all working fine until the new year when all my orders disappeared. They are still showing on my laptop. It looks as if the mobile is only showing orders from...
Evri tracking not updating
So 2 of my parcels I sent last week showed delivered on Saturday on evri app yet not updated tracking on ebay not even showing as out for delivery I had to messsge on facebook to get it sorted, to be fair was rather quick to release my funds.Now one ...
Switch off automatic re listing
I’ve opened a new eBay account in April this year, I closed my business account of 16 years as I didn’t agree with the 30 day return policy & I think private sellers have better options. I’m struggling to opt out of the automatic relisting as I want ...
Offers randomly turned on by Ebay
Why is the Ebay system randomly turning on the offers for an item that i had turned off, recently i got a lowball offer on an item that i know the offers were defiantly turned off, half my books i found that the offers were turned on by the Ebay syst...
Resolved! Royal Mail Tracking: Identical First Scan & Delivery Scan Incorrectly Trigger Late Shipment Defects
Hi all, I’m hoping someone from the eBay technical / seller performance team can help clarify and hopefully resolve what looks like a systemic issue with how tracking data is being interpreted for Late Shipment defects on my account. Main Issue: Inva...
Data missing on selling page today
Hi, I went on ebay today (new year's day) and my orders on the selling page is now at zero as is my current amount to date. I wanted to check the status of a few orders but they are not showing here now? Is this a technical issue due to the change in...
