Active Listings Page - Item Page Views not getting updated......

[j.p.greenwood]

The Active Listing Page, page views for items being offered for sale isn't getting updated today, I assume it's an upstream outage somewhere.  Any idea when it'll be fixed?

I tend to find page views is a much better indicator of a likely sale than watchers, so use i to tune my listings.

[j.p.greenwood]

Still down, anyone else seeing the same issue?

I know for a fact it must be broken as one of my items listed earlier in the week has only 5 views, but now has 8 watchers, my guess, based on the number of watchers, is it has had between 40 and 60 views, but only reporting 5.

[tressygirl]

Not sure if below is the answer for you, or if it helps, but eBay have changed the way the vewing counter works,  only showing views from the past 30 days.

From their help page on the Viewing Counter:

For an active fixed price listing that’s less than 30 days old, the view count shows the total number of views since the listing started.

For a fixed price listing that’s been active for more than 30 days, the view count is a rolling 30-day count which can increase or decrease. This rolling 30-day count is different from a cumulative lifetime view count, which only increases.

There are two main reasons why the 30-day view count can decrease.

1. Once a day, the counts from the first day in the 30-day window are removed, while the counts for the next day start accumulating.
2. After the daily bot filtering process, the count can go down if bot traffic is detected and removed.

To analyze views over longer time periods, use the Listing traffic history report.

@j.p.greenwood 

[j.p.greenwood]

Thanks, but I understand the model, I'm talking about a listings that have only gone active this week.

For example, one item I listed earlier in the week had 5 views by Wednesday with 1 watcher, it's now showing 5 views still but 8 watchers, I'd expect 8 watchers to be between 40 and 60 views based on experience, thus E-Bays internal counting/displaying system is broken.

[tressygirl]

To be honest, I don't believe it's ever worked to its full and correct capacity.

Someone has just posted  an example of  why  not to take too much notice of that information, and this has happened to me too, items have sold which had no watchers or views .

@j.p.greenwood 

[j.p.greenwood]

An item can sell without any views or watchers as the 'first' viewer could buy the item, the counter is only updated when they leave the page, but if they buy the item the counter is turned off......

Page counts has generally worked in my experience and is a much better indication that an item will sell than the number of watchers, thus I use it to 'tune' my listings, sometimes on a daily basis if necessary.

Not sure if this would apply to every type of listing, but I often sell Tablets (I'm having an upgrading splurge at the moment, thus selling my older/retired ones) and I honestly believe there might be some semi underground jungle telegraph for potential buyers based overseas who use UK basd 'handling agents' to purchase for them, sometimes a small change in the listing can suddenly lead to a massive increase in page views.

What does 'shock me'/'make me laugh' is the number of sellers of Tablets who list things for literally months and months, without adjusting pricing or anything else, when it's obvious their pricing is hugely out of kilter with where the market is at, who bother listing if you're not paying attention?

[j.p.greenwood]

They finally fixed it and sure enough, the item that had a lot of watchers turns out has had just over 50 views, so my 'feel' was about right.

Not the first time this metric has broken on the site and IMHO it's by far the most valuable for certain items.