eBay

Hi, I usually start my items at £0.99 and offer to send them via Royal Mail Second Class post which offers compensation up to £20. Occasionally, I will have an item sell for over £20 and have always chanced it and sent it Second Class as this is what the buyer paid for so I presume they are happy with it. Is this correct? What would happen if the parcel went missing? Should I be using a higher-value service? If so can I ask the buyer to cover the difference? What if they refuse? Thanks! ... View more

Hi guys, I was selling some custom made gold coloured stainless steel Pokemon cards that were listed as such. Buyers aware theyre not real but just cool ornamental oricas. 2 were sold last night and then ebay took down my listing.   im just wondering if I should post them or not or if ebay/paypal is going to refund the buyers? ... View more

Hi, I recently took about 600-700 Chinese stamps out of an old envelope and scanned them on 7 scans. When scanning the stamps I noted some had obvious faults so I stated this clearly when listing, describing the Condition of the stamps - Seller notes: “Condition unchecked. Some stamps may have faults.” The listing was live for 7 days. I never received any messages from any prospective bidders in this time querying the condition of any of the stamps. I would happily have checked if anyone had asked. Also, I was totally unaware of the catalogue values of any of the stamps in the lot as I don't know anything about Chinese stamps. That is why I had a start price of only £5 - less than 1p per stamp! I was completely surprised when in the final 10 minutes of the listing that bidding went mad! There were 18 bids from 9 bidders. The final bid was for £232! I sent the buyer an eBay invoice straight away. Four days later the buyer contacted me, saying: "I took a close look at the key stamp in this lot. It appears that the stamp has some crease. I am not sure whether it is due to the photo effect. Really sorry for the late payment. Thanks" I had no idea there was a "key stamp", so asked the buyer for details, which he supplied. I located the stamp, scanned it and sent him pictures of the front and back. These scans showed there were some fine surface cracks, but the stamp was not creased. (It turns out the catalogue value of this key stamp was £750!). The buyer replied: "Yeah, most bidder placed bids mainly due to this stamp. With all the faults, I really doubt that this lot is still worth the winning bid price. The stamp was assumed to be in good condition when we placed bids. Not sure how to proceed. We can finish the transaction if you can offer a discount to the final price. Or you can cancel the transaction. Thanks." Normally when you bid on something at auction - especially a large lot of unchecked stamps - it is at your risk, particularly if you do not raise any queries before the auction ends. Does the buyer still have to pay in this situation? I'm really not sure where we go from here. Any advice please? ... View more

Hi there, I'm wondering if anyone knows what happens to items that are sold for under £10 during the £1 promotional selling period? Does the usual 10% fee apply in this case? I can't seem to find this info under the T&C. Many thanks in advance! ... View more

Upon winning auction. I get an email from from said buyer. Saying he bid on the wrong item. And he would like me to cancel the transaction.  How do I cancel that transaction without getting charged listing & final valuation fees ? ... View more