23-01-2021 2:50 PM
It has become more and more difficult to find a buyer's email address. It used to be available through Paypal, but that option has disapeared!
My courier is now asking for my customer's email when I fill in their paperwork. Fine outside Ebay, but impossible with an Ebay sale.
Does anyone have an easy way to access their buyers email?
When I have asked my customer for this information, Ebay block it!!!
Ebay are sure making things more difficult
Couriers don't need email addresses, or phone numbers. All they need is the buyer's physical address. So just leave the box blank, or enter a string of zeros, or make something up, or enter your own.
Nothing that Ebay and PayPal can do about it, by the way - it's down to strict data protection laws. And thank goodness for them.