I sold a dvd for £3.70 including postage and was charged 23.5% .87p fees using ebay pay management.

[Anonymous]

I sold a dvd for £3.70 incl postage and was charged 87p fees using the new Ebay payment management service. This equates to 23.5% !     I was led to believe that using ebay payment service rather than Paypal management service would be more profitable. Can anyone tell me how much i would have received if i had stuck with Paypal and is there a way to switch back to Paypal payment managements ? Thank you.

[tobiasd4]

Under MP, you pay ebay 12.8% +30p.

DVD sold for £3.70 = 47p + 30p =77p, not sure where get 87p.

[Anonymous]

Right i have been given the maths by ebay chat customer rep..you were close ! Here is what ive been told;

Your final value fee is £0.57p because of the 20% vat for the fee. Calculation is £3.70 x 12.8% = 0.4736p 0.4736p x 20%(vat) = 0.09472p 0.4736p + 0.09472 =0.56832 or £0.57p final value (rounded up) + £0.30p fixed fee = £0.87p

the 30p fixed fee should be scrapped for low price listings..and also the 20% vat added to the final value fee otherwise low price listings are not going to be worth the time and the energy.

[tobiasd4]

Private sellers don't pay VAT on fees, it is included.

[Anonymous]

I wonder if i have been charged as a buisness seller then ? how do i find out ? contact ebay again ?

[61stephenuk]

Private seller fees ,which you are include VAT in the 12.8% and 30p so eBay CS are wrong yet again
Business sellers pay 9.9%+30p+VAT in dvd category

[Anonymous]

i have an email transcript of the chat and it states 20%...i am not nor have i ever been a buisness seller. What should i do ? Ps i have just looked at my seller profile and it does not say buisness seller.....The ebay rep i have been in touch with is called Maricar and his maths do add up...but are they adding 20% vat onto all private  sellers final value fees ? or have they made a mistake ?

[Anonymous]

I have just spoken via chat to Margesh who has confirmed what Maricar told me that all private sellers now have 20% vat added to the final value fee. The 20% vat was what was throwing me as i can find no mention of it in sellers fees or my monthly statement..i was going by 12.8% + 30p = 77p not 87p which is what they charged. Had i remained with paypal then my combined ebay paypal fee would have been 78p so 9p difference,

[pixiesen2012]

that isn't true

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[Anonymous]

To add to the confusion i have now sold another 5 dvds and have not been charged 20% vat on any of the 5 sales. So it appears that i have been charged 10p too much on the £3.70(88p) sale and then given a wrong explanation by customer service rep Maricar. Saying that though the maths he gave me added up. but my next 5 sales have worked out at 12.8% +0.30p as mentioned by tobias04. Ebay owe me 10p and a proper explanation. According to ebay customer service rep i will receive an email from there taxation team within the next 48 hours.

[pixiesen2012]

was the purchaser of the first item registered overseas?


if so, the extra is the increased fee for processing an overseas payment

[Anonymous]

Ebay have said there was a technical problem and refunded me 23p for over charging on two items. They paid the 23p straight into my bank account..the lowest deposit ever !

[john1297576]

I am not on managed payments yet and find it impossible to get full details of fees.

I understand that in addition to the selling fee of 10% ebay take 30p plus a % similar to what paypal charged. 

Even working on the limited information I have I can only make up charges of 77p. Do you not get a proper accounting on a statement of how it is calculated? For low value items the fixed fee of 30p is the killer.

[Anonymous]

This is what I have been trying to find out...I had eBay call me back and even their customer service could not give me a breakdown of the 87p charge...her reason for not being able to do so was quote "you're monthly statement has not been processed yet so I cannot check what you have been why you have been charged 87p". I said well obviously you must know what percentage final value fee is but she was unable to enlighten me as to how it came to 87p.
DVD sold for £1.70 postage was £2.00 = £3.70 Fee was 87p leaving £2.83 of which of course my postage fee came off leaving 83p profit.
Just received my statement and all it says is fee 87p......no idea how they came to that ? Anyone ? But it does work out at 23.5% off of £3.70 !

[61stephenuk]

The fees for private seller are 12.8%+30p and as john says on low value items the 30p is the killer.
Tobias has shown what the fees are for Managed Payments-77p
On Paypal you would have paid 2.9%+30p=41+eBay final fee of 37p totalling 78p so you are actually 1p better off(you must be ecstatic by now).
It appears to be more as eBay take it all in one go where as before PayPal took their fee on payment and eBay invoiced later.

[Anonymous]

20% vat on the final value fee as well ! ! !

[61stephenuk]

not for private sellers.
was your account ever registered overseas?

[Anonymous]

@61stephenuk Well to add to the confusion i have now sold 5 more dvds and on not one of these 5 sales have i been charged 20% on top of the final value fee as i was on my sale mentioned above and was told by eBay rep Maricar. So it appears that it was a mistake and that i have been given a wrong explanation. Last 5 sales has worked out at 12.8% + 0.30p
Ebay owes me 10p and a proper explanation as to what went wrong. I have been told i will receive an email from their taxation team within the next 48 hours.

[Anonymous]

Well the plot thickens.....having had fees return to normal (12.8% + 0.30p) on several items which sold for over £5....i have now sold another dvd for £3.20 and have been charged 0.79p instead of 0.70p ! Ebay customer services again saying vat but cannot explain why the Ebay management fees page says vat is inclusive and why it has not been added to the other items i have sold(because it is inclusive !). Been told they will call me back....was told last week they would email me..still waiting.

[Anonymous]

Finally eBay has said there was a technical problem and they have issued me a refund of 23p which they actually paid into my bank account. My advice is to check your seller fees add up.

[roger_roger_over_and_nowt]

It is more profitable .....

.....just not for sellers

[plpmr]

you cannot leave managed payments, all sellers are being forced to use it.

[Anonymous]

i am sure i read on Martin Lewis website that ebay management would increase a sellers profit because it cuts out paypal fees...but based on passed sales using paypal it looks as thoughi have lost out.

[plpmr]

numerous sellers have found they pay more in fees.

There are on PayPal fees but there are extra eBay fees.

Also, sellers have less protection.

[rusticrye]

What do you mean by you 'were led to believe...'? Surely you read the MP information Ebay supplied you with, and did the maths for yourself....?  If not, I'm amazed.  That's the only way to make an informed decision on whether to list or not, or whether to increase your prices or not, or whether it's worth listing certain items here at all.

Ebay's fee is for selling and for payment processing.  In most cases it will be about the same as we were paying Ebay and PayPal combined.  Do the maths for yourself - you've been an ebayer for over 13 years, so must know what you were paying Ebay and PayPal pre-switch.

However, low value items will often be more expensive to sell here than they were before, as we can obviously no longer avail ourselves of PayPal's micropayments account. I did my homework well before I was switched, and removed all my low value items where increasing prices or bundling wasn't viable, and listed them elsewhere. 

Managed Payments is mandatory for all sellers, ie. it has replaced PayPal as a payment processor. There is no either/or.  If you're unable or not prepared to adapt, I'm afraid you're only option is to find other venues.

@Anonymous 

[Anonymous]

There is no mention in sellers fees of 20% vat being added to the final value fee...this is what has thrown me. Thanks for the info though.