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Buyer taken out a case of item not received. Ebay order states item delivered
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18-07-2020 6:36 PM
Hi
My buyer has taken out an item not received case against me. i have checked the order details and it shows item delivered. Buyer claims she has not received the delivery. Am i supposed to refund and lose item and costs.
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18-07-2020
6:58 PM
Did the parcel have your name and address on it as the sender so a non-delivery stands a chance of getting returned to you?
If not then phone Hermes and ask them to investigate further.
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