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Buyer opened a request, it is shown as delivered, but case still open?
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21-02-2021 2:36 PM - edited 21-02-2021 2:37 PM
So the buyer opened a refund request on Thursday , I added tracking number and on Friday it was shown as delivered. Now, the case is still open and my funds are pending, what am I supposed to do? The buyer is not replying either.
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21-02-2021
2:43 PM
If your Buyer Escalates the Case it will Close in your favour. If the Case Times out it will Close in your favour.
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