14-07-2025 5:19 PM
I have sold 2 separate items to 1 buyer and posted together. Now ebay won't let me show both items as dispatched?
Also simple delivery won't let me list extra heavy and long tools. Its not simple at all!
14-07-2025 5:27 PM
Nope, it's not Simple many teething problems which seem to be taking sooo long to fix.
Combining postage is currently not possible, so for the item you cannot mark as dispatched, the payout for that item may be held for a minimum of 14 days. When tracking shows delivery, then payout for the other item will be released 2 days after that delivery date.
Some sellers are leaving a message on their listing, for example..... ' If you wish to buy multiple items, please let me know before buying, I will relist them as one listing so only one postage cost is charged, combining postage is not currently possible. '
Again , there's an issue with listing large items which are excluded from Simple Delivery, but Custom Postage is just not showing available.
With the link below see the workaround by going to Go to Solution and Rick's answer.
All not ideal I know, but until it's fixed, we're all grateful for any workaround for these issues! 🤗
14-07-2025 5:31 PM
14-07-2025 5:54 PM
To list large parcels click on the link tressygirl gave you
it’s a temporary workaround until ebay get their house in order
you could ask eBay to call you re the despatched status problem, here
14-07-2025 6:18 PM
Managed to talk to somebody. They told me they will take these problems to WHOEVER. Let's hope they do and resove them soon 🤞🤞🤞
14-07-2025 6:41 PM
The inability to list larger than medium size parcels ,even for obviously large item categories, has been going on since at least 27/6
theyre still working on it
for some reason it’s taking this long and who knows how much longer to fix a very basic function
14-07-2025 7:20 PM
If the buyer paid for the 2 items separately, ebay expects you to post them separately - and "would" have provided 2 labels.