Problems launching a sale event

[leideb80]

I've tried a few times to launch a sale event to offer a few % off my items. Gone into marketing, discounts, create an event etc, exactly as the instructions said and ticked all 500+ of my items. Trouble is, once the sale goes live, it only seems to include 15 to 30 items?!!! I know that anything that has only been listed within the last 14 days, won't be included, but what about the other 400+ items?? I've definitely selected all my inventory, as it said 520 items selected. Any ideas please????

[kat@ebay]

Hi @leideb80 ,

Thank you for your post. The below points may be some of the reasons why items are not being included.

• The item must have been listed, without any change to item price, postage price, title or item description, for at least 14 days before it can be included in a sale
• If a listing is already in a sale or has bids on it, you won't be able to add it to a sale.
• A listing can only be in one active sale at a time, but a listing can exist in multiple scheduled and inactive sales. If the dates overlap, the listing will be in the sale that was most recently set-up.
• Items can be included in a sale for a maximum of 14 days, after which it needs to be excluded from a sale for at least 14 days before it can be added to a sale again.
• Revising the item price and/or postage cost for an item on the Revise my item page removes the item from a sale.

Thank you,

Kat