eBay 'over simplified to the point of being useless delivery'

Like many on eBay I am becoming increasingly frustrated with 'simple delivery' 

Due to my remote rural location I have had to modify  my simple delivery postage options by removing evri as my nearest parcel shop is a 130 mile round trip . This leaves me 'hobsons choice' royal mail for items  where eBay only offer a simple delivery service. This only provides services for parcels upto 61 cm long. The eBay customer service representative i spoke to had rehearsed the script on simple postage and I ended up wanting to vigorously massage my forehead on a brick wall.

I do have  makeshift solutions to this frustrating problem, find a listing category were large parcel or oversize parcels are catered for then edit back to see if large parcel postage options remain.

Does anyone have a proper solution to this?

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Re: eBay 'over simplified to the point of being useless delivery'

Re: eBay 'over simplified to the point of being useless delivery'

when i had this problem with d u m b delivery i was told to buy my own postage, and then apply for a refund of the d u m b delivery label using this very unknown web page 

 

https://www.ebay.co.uk/claims/simple-delivery/refund/seller

 

however, the BUYER is refunded, and, that leaves the seller OUT OF POCKET for the delivery cost.

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Re: eBay 'over simplified to the point of being useless delivery'

You have to offer free postage, then the refund will go to you 

 

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Re: eBay 'over simplified to the point of being useless delivery'

Yes I had this same thought . It's the buyer that coughs up for postage therefore it is the buyer that reclaims unused postage.

I may take to selling more oversize items on a buy it now basis and with free postage, but add the postage  to the price, so the customer still pays the postage incorporated into the sale price plus eBay's obligatory buyer protection fees. Then I can use my own postage service and not the prepaid label and amend tracking details.The unused prepaid label then gets refunded to me .  So this is what they mean by ' simple delivery' 😂.  

Of course this way  eBay  or the courier service gets to keep the money for the enforced purchase of the  unused postage label   safe in their high interest bank account ,   and for which I  paid , until they deem the label null and void and refund it. 

 

 

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