Seller News: October 2025
Read the latest updates to streamline your selling experience.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Abusive buying practices
Why are winning bidders allowed to cancel the purchase, clearly lying through their teeth regarding a reason with no recourse to punitive consequences or even negative feedback.
Just received a promotional message from ebay
So what makes ebay think that anybody is going to pay any attention to any promotional message when ebay never listens or responds to any of our complaints? ebay is way beyond deluded ! I am in winding down mode and am demob happy! That's how that wo...
Resolved! Delivery for business sellers.
Can anyone please tell me if business sellers have to use simple delivery or is it still just private sellers that have to do so.
eBay UK are at a Crossroads
Anyone remember the end scene from that enchanting 2000 film, Castaway ? Chuck is standing at a Crossroads, and the decision he takes will dictate immediate future events. That's exactly where eBay UK is currently. In 5 years time, Business Schools w...
2 people chatting about simple delivery and government u-turns. Have a read!
Sat outside Greggs today having a coffee. 2 people opposite, chatting and having a coffee. Their chat turned to the Government and the u-turn on benefits. Chap A said "U-turns are a sign of weakness and incompetence and I've got no time for anyone wh...
Resolved! eBay Forcing Simple Delivery but I Deliver Digital Products via Messages
Hi everyone, I’ve recently noticed that eBay is now requiring sellers to use "Simple Delivery" for all orders after i updated the app. But this doesn't work for my business model. I sell digital products and I deliver them directly through eBay messa...
I’m confused about eBay’s simple delivery. Can I get an item collected without a printer?
It says “the courier will bring the label with you when they collect your item” but when you book the collection, there’s no option to tick for them to bring a label. I booked a collection the other day and the RM guy turned up but had no label. What...
International Sales Through Ebay's Mandatory Simple Delivery System 15/04/2025
As most of us here now know that Unfortunately from tomorrow (Ebay Simple Delivery System) shall be completely Mandatory to all Private Sellers, but there is one particular area which I have noticed is not really getting the intention it needs, as UK...
Resolved! Buyers and missing parts
Hi guys, first time on here with a question. I have been selling for quite some time now and occasionally have a problem with a buyer. In the past I have been told items have not arrived and I have refunded the buyer even though I had strong doubts t...
Untrue statements on ebay's web site?
This box appeared on my Selling page: I clicked on one of the links, and whilst I didn’t read all of the page that I got sent to, the following two lines jumped out at me: "When listing an item, you can offer collection in person and/or delivery by a...
simply delivery
Hello, i have not sold anything on eBay since last year, so im a little confused about postage, can i still use tracked 48 or do i have to use eBay postage my concern is once i pack the item it will be heavier and bigger do eBay take the postage out ...
Refund given
The buyer of a football shirt I sold messaged me and stated that I had not mentioned in the description that the poppers on the collar didn’t work. I gave them a full refund and expected them to send the shirt back. Even though I have messaged them t...
Unsold items sent to Messages?
What are eBay playing at?? I now get all unsold items sent to my Messages - already able to see them in dropdown under Unsold so why on earth are eBay clogging up my Messages with USELESS information that I already have access to?? Someone needs to s...
Item descriptions flash on briefly and then disappear!
This is happening on all listings. I am no longer able to see any item descriptions all I can see are the pictures and seller feedback? This is on chrome it works fine on Safari and the app which are hopefully what most people use however I do all my...
Can Any IT Experts Explain Why Evri or RM Cannot be Individually Chosen When Listing??
The only reason I could think of as to why we now have to choose either Evri or Royal Mail or both for ALL listings is that it's an IT tech issue. I nearly always used to use RM Tracked 48/24 on a Collection basis as I'm not a fan of Evri plus it jus...
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