eBay 'over simplified to the point of being useless delivery'

Like many on eBay I am becoming increasingly frustrated with 'simple delivery' 

Due to my remote rural location I have had to modify  my simple delivery postage options by removing evri as my nearest parcel shop is a 130 mile round trip . This leaves me 'hobsons choice' royal mail for items  where eBay only offer a simple delivery service. This only provides services for parcels upto 61 cm long. The eBay customer service representative i spoke to had rehearsed the script on simple postage and I ended up wanting to vigorously massage my forehead on a brick wall.

I do have  makeshift solutions to this frustrating problem, find a listing category were large parcel or oversize parcels are catered for then edit back to see if large parcel postage options remain.

Does anyone have a proper solution to this?

Message 1 of 4
See Most Recent
3 REPLIES 3

eBay 'over simplified to the point of being useless delivery'

eBay 'over simplified to the point of being useless delivery'

when i had this problem with d u m b delivery i was told to buy my own postage, and then apply for a refund of the d u m b delivery label using this very unknown web page 

 

https://www.ebay.co.uk/claims/simple-delivery/refund/seller

 

however, the BUYER is refunded, and, that leaves the seller OUT OF POCKET for the delivery cost.

Message 3 of 4
See Most Recent

eBay 'over simplified to the point of being useless delivery'

You have to offer free postage, then the refund will go to you 

 

Message 4 of 4
See Most Recent
Got selling related questions? Start here: