07-07-2025 6:56 PM
Like many on eBay I am becoming increasingly frustrated with 'simple delivery'
Due to my remote rural location I have had to modify my simple delivery postage options by removing evri as my nearest parcel shop is a 130 mile round trip . This leaves me 'hobsons choice' royal mail for items where eBay only offer a simple delivery service. This only provides services for parcels upto 61 cm long. The eBay customer service representative i spoke to had rehearsed the script on simple postage and I ended up wanting to vigorously massage my forehead on a brick wall.
I do have makeshift solutions to this frustrating problem, find a listing category were large parcel or oversize parcels are catered for then edit back to see if large parcel postage options remain.
Does anyone have a proper solution to this?
07-07-2025 7:48 PM
08-07-2025 2:36 PM - edited 08-07-2025 2:37 PM
when i had this problem with d u m b delivery i was told to buy my own postage, and then apply for a refund of the d u m b delivery label using this very unknown web page
https://www.ebay.co.uk/claims/simple-delivery/refund/seller
however, the BUYER is refunded, and, that leaves the seller OUT OF POCKET for the delivery cost.
08-07-2025 3:23 PM
You have to offer free postage, then the refund will go to you