Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Item was stolen
Hello. I sent an item. It was on the buyers doorstep. But he opened it and the phone was missing. I'm not sure who took it but it's not there I obviously need to refund him but how Do I do this and it's never happened before
Resolved! Simple Delivery
Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage
promoted listings
watching a video about promoted listings where ebay go and find u a buyer for your promoted listings and the person is complaining that they have found a buyer for there items through social media and they have to pay the fee that they found through ...
Buyer says they haven’t received item but tracking says delivered
Hi everyoneits my first time selling on eBay and I managed to sell an item for a good amount. I was so happy because the money is going towards an important move. I made sure I posted the item out literally the same day using evri simple delivery wit...
Done with selling due to Simple Delivery
As of today (12th November) I'm completely done with selling on Ebay, sold my last item on 20th September, dispatched on 22nd Sept and subjected to this simple delivery farce, customer chose Evri (god help us), and yes you guessed it, the item wasn't...
Fee Changes have KILLED Private buying & Selling
As a buyer and seller on here for 22 years, I'd like to congratulate the people who came up with this buyer protection scam. Let me refresh you with the original announcement and I Quote: "At the end of 2024, we changed our fee structure, making it f...
eBay is dead
I got 1 listing live. I had 4 views and 2 watches in nearly 5 days in that time. And zero bids. eBay is dead.
Resolved! Combined postage and now have and unused label and listing waiting for dispatch
Hi.As with many sellers, I'm having issues with simple delivery. I rarely had to combine postage before SD so wasn't aware they'd removed all options to do this. I sold a couple of items to the same buyer but they were paid for as seperate transactio...
Bids passed reserve but reserve not met??
Yesterday I lowered the reserve price on my phone.. at least 12 hours before the end of the auction as per the rules (see screenshot). Bids have currently passed this reserve but the listing still says reserve not met. Any ideas why it says this?
more buyers on auctions not paying ? non payment
while it used to be quite rare for me - maybe 1 buyer every 3 or 4 months did not pay for his item when they won the auction . however i have noticed a sharp increase with 3 not paying last month and 5 already this month and it is only the 11 th yet ...
Resolved! Editing The Selling Price In Sellers Hub
I'm sure I can't be the only person thinking of this but can't find any relevant posts, so if there are, please excuse me.I have a number of items for sale at fixed prices (mostly old books) and if they haven't sold or had a lot of interest after a p...
Help! Selling oversize item
This is literally so annoying. So having been forced into dhl collection for bigger items and rhey haven't shown up for weeks and its been a pain....no show after no show and then I dropped the items to dhl drop off and they weren't collected from th...
New postage policy seems a bit dodgy...
Anyone else find the ‘new’ postage process for sellers frustrating and a bit suspicious? Specifically: Ebay now require sellers to select the postage service during the listing and only allow them to use that postage service once the item has sold. T...
Advice please - parcel damaged in post, part of item missing
Hi, bit of advice please! I used ebay simple delivery for an item, buyer chose to use Evri. Buyer has now contacted me to say that the parcel was ripped open and is missing pieces. What's the process? Do I get them to report an Item Not Received, or ...
Resolved! Selling more than 1 of the same item - how to do postage?
I have 9 items that are all the same. I'm happy to sell them one at a time - or in multiples. 1 - 8 of the item costs the same in postage (according to Royal Mail's site) All 9 together costs more. How do I put this in my listing? Thank you
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