Your funds will be available for payout once we receive delivery confirmation

Hi I've just received this message contacted ebay and is being sent to everyone 

 

That's me I'm done no more ebay for me bye bye

 

We are making changes to the way we process payments on eBay. Going forward, we’ll make your funds available for payout within 48 hours after we’ve confirmed delivery of the item. Until then, you’ll see a “hold” on your funds. This process helps keep our marketplace safe.

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Re: Your funds will be available for payout once we receive delivery confirmation

It's absolutely brilliant !  I wish other sellers would be so honest and straight forward it would make buying so much more fun especially with unwanted unusual items -  it just makes you smile and that can't be a bad thing.

 

You have gone top of the top seller list this week !

 

 

Message 381 of 1,078
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Re: Your funds will be available for payout once we receive delivery confirmation

If that doesn't sell, nothing will! 🤣

Message 382 of 1,078
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Re: Your funds will be available for payout once we receive delivery confirmation

I agree - I do not use any other platform but have seen a few mention ebid... I have looked on their site and it actually makes me feel confused, do you have any knowledge you could share on how it works etc? 

Message 383 of 1,078
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Re: Your funds will be available for payout once we receive delivery confirmation

There is little I can say here, ebay has board policies that can get one sent to the naughty step for encouraging others to use other sites.

 

Everything looks confusing when it's new to you.  As a site it's much, much smaller, if you're not in the right niche it can be very, very slow.  But as a private seller down-sizing my glass collection, not a business relying on regular turnover those things don't worry me.

 

Personally, I think it works well enough for people doing what I'm doing but it's very likely not suitable for target driven business sellers.

 

Their "Help" FAQs are helpful or perhaps ask a question about one of my ads. , a coin perhaps?

Message 384 of 1,078
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Re: Your funds will be available for payout once we receive delivery confirmation

Its unacceptable! That's what it is, no point trying to sugar coat Ebay's new procedures and make excuses for them! 

Its ok for us to feel aggrieved....

Message 385 of 1,078
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Re: Your funds will be available for payout once we receive delivery confirmation

It can work fine however, it does depend on what you sell. Although I do have a life time membership, I've not used it for quite a long time.

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Re: Your funds will be available for payout once we receive delivery confirmation

I think it's ironic that it's survived for so long, probably only because it was given a boost by ebay trying to impose some unpopular postage policy on its sellers of stamps and postcards.  Many promptly decamped over there, where there were no such restrictions.  Stamps and postcards still make-up a significant proportion of its items for sale. 

 

If etsy hadn't been set-up to take Collectables sales away from ebay, it might have filled that niche instead, if it had bothered to advertise itself to attract the sellers and buyers that ebay was seemingly trying its best to get rid of in its haste to turn ebay into a "New goods shopping mall".

 

I've never liked ebay charging fees on P&P (until recently) and moved my larger or more fragile glass items over there to avoid paying ebay too much extra for large or heavy boxes.  At first it was definitely a second basket to put a few eggs in because my sales on ebay were still good. 

 

But as ebay became more business focused my sales declined here, as the search was increasingly manipulated towards new-in-a-box items.  More buyers began using the other site because their search was still Key-Word driven and they were/are shown what they want to see.

 

I've said many times over the years that my success (such as it is) has been because buyers can't find my stuff here, but they can on ebid.

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Re: Your funds will be available for payout once we receive delivery confirmation

Signed up for it years ago but never listed anything. It was supposed to be the UK version of ebay and I was keen to support. Sadly it hasn't grown big enough to compete. Ebay has tried to wipe out vinted (by giving us a couple of no fee months) and is now copying their format. Maybe we should all leave ebay 'en masse' - wish there was an entrepreneur out there who saw this as a great opportunity and set up a new selling site....

Message 388 of 1,078
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Re: Your funds will be available for payout once we receive delivery confirmation

I'll give ebid a go. Ebay has just made too many changes and not for the better (as far as I'm concerned). Reminds me of the beanies craze - one minute they were selling for hundreds of pounds and now you can't even give them away. Ebay = Too big for their boots.

Message 389 of 1,078
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Re: Your funds will be available for payout once we receive delivery confirmation

How long will it take for the funds to be available if the package is sent to USA untracked ??

 

 

Message 390 of 1,078
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Re: Your funds will be available for payout once we receive delivery confirmation

This sounds more like:

1 - eBay decides if your item is adequately packaged, and

2 - eBay decides whether the adequate packaging is sufficient to be covered under eBay's rules/regulations, and

3 - eBay decides whether you get compensation, if something goes wrong under those rules/regulations, which then results in eBay losing money.

 

Sounds to me like a complete con!  eBay is literally judge, jury, and executioner!

Message 391 of 1,078
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Re: Your funds will be available for payout once we receive delivery confirmation

Maybe they should change their name to NEvri, tbh i think this failing courier

should just hurry up and go out business.

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Re: Your funds will be available for payout once we receive delivery confirmation

Most people call them Herpes, for obvious reasons, or Evri Parcel Nicked - again, for obvious reasons.

 

But for those who are curious as to what Evri/Hermes supposedly DOES insure, so you can send stuff with their courier service, here's what they DON'T allow...

 

According to their T&C's...

https://www.evri.com/terms-and-conditions
...you can't:

 

1 - send anything that is on the Prohibited Items list (see the “Goods that I can’t send” section below);

2 - send or try to send any Parcels that we do not accept for carriage;

3 - send any Goods which are illegal, the carriage of which is illegal, or the supply of such Goods to the Recipient is illegal.

 

On top of this, according to...

https://www.evri.com/send/what-i-can-and-cannot-send

...you CAN'T send the following:

 

-  All items that have been badly packaged or strapped together

- Fragile or perishable (within 7 days) food or goods, including chilled and frozen food, plants, seeds, flowers and plant derivatives

- Liquids under 1000ml are accepted as long as they DO NOT contain prohibited contents like paints, oils, perfumes, aftershaves, inks, enamels and varnishes (including nail varnish). All liquids over 1000ml are prohibited

- Glass items or fragile items that contain glass parts

- Diamonds and other precious stones or antique items

- Laptops, computers and game consoles

- TVs and monitors

- Lighting equipment such as vehicle lights and light bulbs

- Paintings, prints or canvases

- Musical instruments including their cases or suitcases when used as external packaging

- Ceramic or composite items of any description including without limitation mirrored items, crystal, ceramics, porcelain, plaster, marble, china, stone, slate, resin, granite, concrete (or any item containing these materials)

- Fossils, stones, marble, stoneware or any stone derivative

- Articles made largely or wholly of gold, silver or other precious metals

- Kitchen appliances such as white goods or electronic equipment with fragile/glass parts

- Antiques (objects over 100 years old)

- Furniture - unless flat-packed and safely packaged

- Cheques or dividend warrants which are uncrossed and made payable to the bearer, uncrossed postal orders which do not state to whom they are to be paid, bankers' drafts, bearer securities including share warrants, bonds or relative coupons un-franked postage or revenue stamps – except a revenue stamp embossed or impressed on an instrument which has been executed

- Coupons, vouchers, gift vouchers and cards, tokens, stamps, national insurance stamps, credit cards, debit cards, lottery tickets, scratch cards, SIM cards, tickets or passes such as for travel or events, any forms of currency (including notes and coins)

- Documentation – such as passports, driving licenses, medical, employment, property or commercial records

- Memorabilia, photographs, signed items and vinyl records

- Cameras, lenses, spectacles and optical equipment such as telescopes or binoculars

- Tobacco and tobacco products

- Real fur

- Anything with Internal damage to appliances, mechanical items or electronics (e.g. anything that's broken, or you may be selling as spares/parts/broken goods)

 

Note how Evri/Hermes say you CAN'T send "Memorabilia"!  That can count as almost anything, and you also CAN'T send anything that is "All items that have been badly packaged or strapped together", which again, could count as absolutely anything, from a three-volume book set, to three random things you're sending together, e.g.  a Ferrari bookmark, Ferrari keychain, and Ferrari model car.

 

This is the farce that they operate under, and that eBay want you to use as a reliable, decent courier company!  The get-out clauses are numerous and insane, as I've shown!  Why would anyone use this shower of **** delivery company to send anything with?

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Re: Your funds will be available for payout once we receive delivery confirmation


@lucy_farmer wrote:

'.....items that do not conform to a carrier's  insurance being excluded from simple delivery.....'

 

Wow.    The Evri 'exclusions from insurance' list is hysterically long.... so perhaps there will also be a very long 'exclusions from Simple Delivery list' on ebay? 

 

 

But, as you say, we just have to wait and see....


On that note, and maybe a little on a tangent, but in the event, how would you log a claim with Evri since there seems to be no way to contact anyone via their website? Via eBay? Just curious.

 

Message 394 of 1,078
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Re: Your funds will be available for payout once we receive delivery confirmation

Yep and their goal is to hang onto all proceeds from the sale for as long
as possible to make the interest from it. They dropped selling fees purely
to entice more sellers into their money making plan. I will be closing my
account so they won't have me as seller or buyer. They're not the only
selling platform & I don't have an issue with paying fees but their moves
are sly & untrustworthy ♥️
Message 395 of 1,078
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Re: Your funds will be available for payout once we receive delivery confirmation

'On that note, and maybe a little on a tangent, but in the event, how would you log a claim with Evri since there seems to be no way to contact anyone via their website? Via eBay? Just curious.'

 

If you were using 'Simple Delivery' you wouldn't have to contact evri at all : ebay would be the ones with the contract with them would have to deal with 'breakages' themselves.

 

If you're *not* using simple delivery (selling something in the NOT simple list for what ever reason) you'd have to bang your head on the same old brickwall that everybody has to deal with at the moment ....

 

(this is all *assuming* there will be a SD list and  non-SD list! )

 

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Re: Your funds will be available for payout once we receive delivery confirmation

Inclined to think that as the seller you would still be responsible for contacting the courier to make a claim; I doubt ebay will do this and it'll be somewhere in the small print...

An item I purchased before Christmas and delivered via Evri has just arrived - over 2 1/2 weeks in their system, yet something I recently ordered online which came via another courier and another via Royal Mail arrived in just 2 days.  Evri can barely cope with the deliveries they have at the moment (where I live; I do know some areas seem to fare a lot better). How will they manage with an increased number of packages?

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Re: Your funds will be available for payout once we receive delivery confirmation

"I don't have an issue with paying fees but their moves are sly & untrustworthy"

For me that statement says it all; removing sellers fees then introducing buyer's fees is so manipulative. The bigwigs are just laughing at all us little sellers. They've made some irritating changes over the last couple of decades (I've been here for over 20 years) but this is the final insult. I'm looking to sell elsewhere or not at all.

My advice: Buy and sell in the next couple of weeks, then move on.

Message 398 of 1,078
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Re: Your funds will be available for payout once we receive delivery confirmation

'Inclined to think that as the seller you would still be responsible for contacting the courier to make a claim; I doubt ebay will do this and it'll be somewhere in the small print...'

 

Ebay have stated that , with Simple Delivery, the seller is covered from the moment the parcel gets accepted by the carrier.  (I know that's kinda hard to believe, but it's in the 'new rules'!)

 

Message 399 of 1,078
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Re: Your funds will be available for payout once we receive delivery confirmation

Ebay have stated that , with Simple Delivery, the seller is covered from the moment the parcel gets accepted by the carrier.  (I know that's kinda hard to believe, but it's in the 'new rules'!)

 

Covered for what exactly?

 

They also state they hold your funds until " considered successful delivery"... so which is it? Either the seller is covered completely once posted,  or not? 

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