Your funds will be available for payout once we receive delivery confirmation

[silverfoxx68]

Hi I've just received this message contacted ebay and is being sent to everyone 

That's me I'm done no more ebay for me bye bye

We are making changes to the way we process payments on eBay. Going forward, we’ll make your funds available for payout within 48 hours after we’ve confirmed delivery of the item. Until then, you’ll see a “hold” on your funds. This process helps keep our marketplace safe.

[anne.craig]

Most of my items go large letter.  Fortunately I'm not selling "hand to mouth" and desperate for the funds to clear but this still feels wrong.  I guess you have to weigh it against the removal of fees.  Mind you, sales are awful anyway, I guess waiting 3 weeks for my £3 to hit the bank will not break me.

[vintique*violet]

Until they find another way/excuse to keep hold of your funds for longer!

[purrfectcatpurr]

When ebay recently announced no FVFs for private sellers there were so many questions on here as to how ebay would then make any money .

First thought on reading of this latest "improvement" is that we now have the answer to that question! Interest from holding onto our monies.

Was just going to leave my payouts in my ebay pot for the quarter, unless I ever sold anything for a reasonable sum. 

Come Feb I will be downloading  my money to me as soon as I can on a rolling basis.

Seems fair to me 🙂

[vintique*violet]

All the changes and moving of  " goal posts" which if you want to continue you have to accept, is not what I signed up for.  How many will receive an email maybe a few days before " funds are released" saying  we need " xyz" to verify your account and keep your  funds on hold for a longer period or indefinitely if you cannot provide?

Not forgetting that many just sell to get funds in quick for an unexpected bill or to help with the bills that are escalating in this economy and by holding of funds, this will impede. 

There seems nothing encouraging to stay. The joy has gone from what eBay was. 

Not even the " free to sell"... which really amounts to "  if you want listings to be seen, pay to promote".

Its a win for eBay - not for their customers - which we all are... we are not members or shareholders or " special" in any way, because they aren't listening to our concerns on anything! 

People speak of Vinted, but if Vinted already hold funds and that was clear at the start of you accepting, fair enough, but to keep on updating, changing polices ( to suit eBay), throwing bones and taking the whole carcass, that is not what I signed up for - it is more difficult to navigate the site, messages go missing, I have to change my browser every time for some " new & improved" ( haha) system they deem for our " safety"... where have we heard that before? 

There are many on  eBay who have seen the platform  as a fast " buck" or to scam and it has ruined it for genuine sellers/buyers. Many who post items when they " feel like it" , many who post items in bin liners or without adequate packaging, scam on post fees, etc. However, there are many many others who take pride in how a parcel is received, yes, even private sellers by wrapping in tissue, protective boxes, bubble, packing peanuts etc and post at flat rate or free, all at no extra charge to the buyer. I consider this a service, what service is eBay offering other than a platform that is becoming more and more confusing, financially burdening, brain frying, hoop jumping... simply sucking the energy out of ......

So buyers get to enjoy what they paid YOU for, eBay are able to  garner interest on the funds they hold ( imagine that... it will be hundreds of thousands) and you wait, and wait some more ,  for some " system" ... oh do believe that it will be auto generated, algorithm, A.I. of some sort and not an actual conscious being... to " approve" your status and deem you " worthy" of releasing your monies which is in the hands of the postal services " delivered notification".... ???  No thank you! 

Might as well give the  unwanted/ clearing the loft / remorse buy etc to charity, neighbour, friend, or add to the landfill!

[theelench]

I agree with everything that you said, particularly the bit about "Free to Sell".

I used to get up to 1000 free listings a month and regular FVF reductions with a selling limit of 200 items per month (sorry, don't remember the cash value).

Now I have a Selling Limit of 10,000 items or £100,000 + No selling fees.  

It's all meaningless if I list and list and list, but sell virtually nothing unless I Promote.

[theelench]

Apologies for a very late edit, I really shouldn't write anything until after my second coffee!

The last sentence should have read "I don't think List it - Sell it - Get paid when ebay finally gets around to it hasn't got the same ring to it."

[vintique*violet]

Agreed... Particularly if only a small percentage of your listings are being shown and the others hidden. We know this is happening, it is not a glitch, it is on purpose- are they going to keep it going until February then hey presto all your listings are visible ... just in time for when the " funds hold" come into play? 

It is laughable, I wonder how many private sellers actually buy more ( like me) and now will source elsewhere? Now that is a kicker - I expect the fallout will not be known until the end quarter of 2025, maybe sooner? 

[vintique*violet]

48 hours after delivery confirmation or longer if they deem... 

Imagine ... a buyer receiving an item lets say in a week... that is 7 plus 2... 9 days... ( discounting weekends) And that buyer after using that item for a day or so , or deciding that they have changed their mind or something else,  opens a case the day prior to your funds supposedly being released? which are then put on hold for a further 10 days or so to " sort out"? 

There is no planning control for the seller on their own funds or account...You literally are in the hands of A.I. ( I do believe this is what will be used) and the postal service which is taking longer and longer in the system. What happens if there is a " glitch" and all delivery notifications are not uploaded for another  few days or a week? It is already happening, so without question it will happen. Not to mention you are up fronting postal fees with zero guarantee of when your funds will clear in your account. 

You are literally giving your items, your time, your energy away for little reassurance let alone " safety"... whatever that is supposed to mean? 

It is not a responsible or fair practice for business, whether a private seller or not...BUT it is a money making scheme by eBay to garner daily interest.

[podlingsmum2007]

If ebay are going to operate like Vinted, are they going to offer delivery to collection points in addition to delivery to home address? That makes it cheaper for buyers. But buyer protection on vinted seems non existent. Sellers money is automatically released two days after delivery of item to a collection point even if buyer has not collected it. And buyers have to pay for return shipping which they will not necessarily get back from sellers. And when a courier has actually lost an item but the seller already has their money vinted refuse to help the buyer.

I prefer ebay as their protection for buyers and sellers is stronger. This new plan to withhold sellers money for a longer period gives the impression that all private sellers cannot be trusted to give good customer service.  As a private seller since 2007 I will be leaving when this gets rolled out.

[signs_and_vintage]

eBay have been offering delivery to collection points for years.

And seller protection here is wafer thin.

Buyer protection is gold plated, that's agreed. Better rights than statute in some scenarios.

[kath3735_wxmjn]

as a private seller just getting rid of stuff with no urgency for money this will not bother me,  using compulsory simple delivery that they are saying is coming in early next year will and i will be saying goodbye to the site.

[crg_music]

Interesting reading this. I sold something on there, buyer didnt collect and 1 minute after the collection deadline it stated returned to sender. Now this morning I get an update that the buyer has collected but the tracking still states the same as before. Im confused as this looks like im getting paid and the items coming back.

Now if the buyer fails to collect I actually believe they should be liable for original cost of shipping + return to seller. I mean if you cant be bothered to collect it why should anyone else be out of pocket? Obviously in the real world the buyer will get full refund inc postage and I will get the item back.

Actually do you have any idea whats happened here?, I dont wanna keep item and payment but im a business so wont really know if ive been paid for a few weeks. First non collection ive had.

[mro222uk]

I believe that ebay to recovery of lost transaction fee will hold funds gir 14 to 30 days to insure interest fees as they are trying to keep up with competition who don't charge transaction fee of seller's fee but by holding money in there account interest is paid to them for recovery of lost profits. Another company scam I have had transaction verified by buyers happy with products and items sold that are mechanical not electronics as ebay say that 3D printing and poor electronics are being used and items are going faulty but not all these items are as they described and still holding funds.

Scandalous under handed tactics to recover lost profits and blame faulty good I will not be using ebay to sell again tragic

[podlingsmum2007]

I have had only one buyer claim their item wasn't at the collection point when they went to get it. They did not click on the button that they had an issue within the 2 days after tracking showed it was ready to collect. Therefore I received the money which was just £1 for a book. The buyer claims in messages that they went back to the collection point again because the book was never found there. Courier was Yodel. I spoke on chat with Yodel and they said the item was coming back but it never came back to me. Yodel said I needed to ask Vinted as they supplied the label. Vinted wouldn't do anything as they said the sale had completed. 

[quirkyvintageandbooks]

Can I ask on here if any business sellers have received any such update to their terms and conditions please ( I haven’t …) . Thankyou

[crg_music]

Only if you dont dispute it. The 1 time I wasn't happy with an item I clicked the I have an issue button and seller agreed to refund the end but there is an option to escalate to vinted. Its better than dragging it all out. Its only automatically released if you dont accept or dispute within 48 hours which in reality is plenty of time to open the parcel.

Maybe I'm biased on the side of the seller but ebay or worse still anywhere with Paypal gets literally months. Buy off a pro seller on V and you get 14 days. 

Unfortunately buying off a private seller you are not legally entitled to protection and there is always an element of risk, ebay just happens to treat buying from private + business almost the same.

[podlingsmum2007]

I received this message today which does not mention the changes in the horizon

On Jan 07, 2025, we will automatically send all of your current balance to your bank account as part of our regular process.

Until that date, you are still able to use your current balance to: Treat yourself by shopping for the things you love on eBay by simply selecting balance at checkout. Easily pay for delivery labels, promote your listings, and cover other selling needs.

If you still have eBay Balance by Jan 07, 2025 we will initiate a payout and notify you by email.

As a reminder, if you don’t use or withdraw your balance, we’ll automatically send your available balance to your bank account on the first Tuesday of every January, April, July and October.

[dch2112011]

Would you anywhere other than ebay send money to an anonymous person on the promise they would send the item to you and it would be exactly as you thought it would be ? 

Hmm let me think for a minute or two - probably not !

So the delay in payment gives confidence to the buyer - just a thought !

[cthor-42]

for all the decent sellers  out there , this is a  sore pill to swallow,  but its been  caused by all the  bad sellers failing to send items and refusing to answer messages,  i won an auction  10 days ago, paid it immediately still no item ,tracking number or reply for  one ,   I didnt get the item  cheap  it was the standard price as there are 5 identical items  sold  for the same price i paid ,  all of which i didnt bid or buy because i thought i had  completed a purchase,  but a lot of  sellers condone this and try to defend it,  so  yes Ebay has to stop this somehow , what good is ebay if all you get is a refund, its NOT just sellers money  thats tied up its also buyers,  so remember this when you try to defend  "item not received" posts  and telling everyone that sellers dont have to talk or reply  to you and that buyers should let ebay hold there money for weeks  but sellers shouldnt ?

[pinkieschoice]

What concerns me is that I use Royal Mail Signed For and like you many of mine are not updated. So how will eBay establish if the item is delivered? Particularly if (like most of my sales) Feedback is not left. Will they simply pay out in 14 days if the buyer does not claim item not received or other.