The new when we get paid rules from February.

[nichsm_2913]

Ebay was always heavily weighted in favour of the Buyers, but this new mad rule thats coming in next month about having to wait two days after delivery is confirmed to get paid is simply beyond the pale.

And sometimes delivery conformation never comes, apparently in that situation we have to wait 14 days to get our money.  

This is disgusting and completely nuts. A self-destructive move from Ebay.

[prom22]

Speaking as a buyer, I am not a fan of having one price displayed in the listing and another displayed at the till (irrelevant of the postage options).... is this legally allowed in the UK?

[bittyboy101]

---

@eastern-lights wrote:

---

@blackstrat23 wrote:

I wonder how many sellers will leave eBay because this, watch this space.

---

Some. But not nearly as many as threaten to.

---

Somehow I have a feeling this time that there will be a significant number of Private sellers who stop selling on eBay due to Managed Delivery and Payment holds until after a delivery is confirmed.

Both these changes put the buyer and eBay directly in the driving seat leaving the seller exposed to various buyer scams.

After this, any smart seller will know to get out whilst they can ! and quit while they are ahead before things turn ugly and LOSSES start to happen... 

[eastern-lights]

---

@prom22 wrote:

Speaking as a buyer, I am not a fan of having one price displayed in the listing and another displayed at the till (irrelevant of the postage options).... is this legally allowed in the UK?

---

I don't think that will happen. I think the price the buyer sees will include the buyers' premium. (Open to correction.)

I can see how that would work with Buy it Nows, but what I await with interest is how it works with bidding.

[sunshinedior67]

Royal Mail is the best out of a bad bunch. I would never use any other
courier for my buyers. I won't be using eBay simple delivery service via
eBay. They can't deal with their deliveries as it stands let alone when
it's increased. Sellers will never see their money due to poor delivery
companies & eBay will get rich on the interest they make hanging onto
sellers/buyers money until they confirm delivery.

[nichsm_2913]

Possibly for up to 14 days unless the delivery is confirmed straight away. Which doesn't always happen.

It's a dreadful anti seller new rule.

[sunshinedior67]

Agree. I can imagine there will be a lot of retracted bids and winners not
paying. Again I think this is because eBay don't want auctions. I don't
understand why eBay doesn't simply have a business only platform instead of
looking for why's to make money off the little people without giving
anything but grief in return.

[blackstrat23]

Maybe, but wait and see when what happens when they've hade a taste of waiting for there money

[sunshinedior67]

Yes me too. I'm no longer buying from eBay. This is where they lose their
footing in the market place. They can have millions of businesses sellers
and no buyers. Let's see how that goes.Most buyers go to eBay to look for
the cheapest price & this often leads to sales in same way as shop windows
temp you into the store. We know this is the end of eBay as sellers &
buyers move away to fairer transparent platforms.

[barry.110]

---

@eastern-lights wrote:

---

---

I don't think that will happen. I think the price the buyer sees will include the buyers' premium. (Open to correction.)

I can see how that would work with Buy it Nows, but what I await with interest is how it works with bidding.

---

I think for bidding it will work the same for buyers as now, in that they will bid what ever they want in the normal increments, so if they bid say £10 we the seller will see £8.88, then if another bidder bids £11 we will see £9.84.

[sunshinedior67]

I've stopped. I have 1 item listed simply to see what happens. I've stopped
buying too. My main grievance is the underhanded manner they act. They knew
they'd loss sellers hence why they dropped selling fees to pull in more
sellers to replace them. It's not free to sell on eBay as private sellers
will be lucky to see their money for their property whilst eBay gets rich
on the interest holding buyers/ sellers money in their bank accounts. The
item belongs to the seller until it purchased and then belongs to the
buyer. It's not eBays property to make money off. Have a selling fees
that's fair enough.

[bittyboy101]

---

@sunshinedior67 wrote:
I've stopped. I have 1 item listed simply to see what happens. I've stopped
buying too. My main grievance is the underhanded manner they act. They knew
they'd loss sellers hence why they dropped selling fees to pull in more
sellers to replace them. It's not free to sell on eBay as private sellers
will be lucky to see their money for their property whilst eBay gets rich
on the interest holding buyers/ sellers money in their bank accounts. The
item belongs to the seller until it purchased and then belongs to the
buyer. It's not eBays property to make money off. Have a selling fees
that's fair enough.

---

All the best of luck mate.

I wish it was 2015 again and eBay was run by sensible people again who were not overly obsessed with making all these silly and destructive changes now smartly designed to drive away private sellers from selling on eBay... 

[eastern-lights]

I don't doubt that Ebay will make a lot of money out of delaying payments, but it is worth putting it in context:

Imagine a genuine private seller that sells £200 worth of goods a month, every month, for a year. Worst case, 14 day delay in receiving payment, Ebay will be holding an average of £100 of the seller's money over the year. What interest rate will Ebay receive? I dunno, let's guess 5% pa. Ebay will make a fiver out of that seller.

Now imagine that seller was paying the old fees. 10% on sales of £2400. That's £240 to Ebay. Even if the seller always got the 80% discount offers the seller would still pay £48 fees.

By going fee free and getting delays in payments, this imaginary seller is actually £43 better off.

(Yeah, I know, less sales due to the buyers' premium putting buyers off. Difficult to quantify.)

[eastern-lights]

---

@eastern-lights wrote:

By going fee free and getting delays in payments, this imaginary seller is actually £43 better off.

---

Oops, forgot VAT. The imaginary seller will be £43 + VAT better off, = £51.60

[insidethe93]

prom22 wrote "one price displayed in the listing and another displayed at the till (irrelevant of the postage options).... is this legally allowed in the UK?"

You're right, dual-pricing is illegal = criminal prosecution and fines. Trading Standards departments inspect retail premises and also do incognito test purchases.

However, I understood (and of course I may be incorrect) that the listing price will include the fee and the breakdown will be visible at checkout if, and only if and it's a big if, the buyer clicks on the link to show the breakdown of the amount i.e. price and fee added.

I feel full transparency should mean the breakdown shown at check-out, i.e.  the existence of the fee, isn't hidden by having to click anything, but maybe eBay reckons it can hide it like that as the eBay platform merely brings a buyer and a seller together? (it's not like eBay is itself trading directly; it doesn't hold or directly sell stock). Does eBay feel that an added-on fee is different from a price and doesn't need to be shown plainly?

eBay have lawyers that presumably have been all over this with a fine-tooth comb, so they feel confident about splitting hairs.

I'm hoping that private sellers will help buyers by informing them of the fee on their listing (as eBay clearly won't help at that point). It might also redirect any buyer annoyance away from the seller onto the rightful culprit i.e. onto eBay.  And, if it's up to the buyer to choose the shipping option, the seller should be allowed to state in their listing which option they themselves prefer. For instance, if a seller says "Royal Mail preferred" I wouldn't want to go against their preference.

[insidethe93]

eastern-lights wrote "Imagine a genuine private seller that sells £200 worth of goods a month, every month, for a year. Worst case, 14 day delay in receiving payment,"

Such a private seller sounds more like what eBay wants i.e. a nearly-business seller = regular sales = regular money to eBay.

That private seller will definitely notice the first time their money's withheld by eBay for up to 14 days, but after that, with regular sales, they might not notice much. It'd effectively be a time lag.

But it's private sellers, the ones eBay was originally built from and why many buyers come here, who'll lose out most as they sell as they declutter, irregularly, and on varying prices, whilst contending with shipping difficulties like fitting it around their lives / not having their own transport / having a distant post office. Those are the private sellers who'll really feel the hurt, as for them each 14-day lag will be distinct, identifiable and noticeable.

[auctionmike1]

This would be great if signatures were always obtained, but it is my experience that about 30% of postmen do not bother.

[game_raid]

We’ve also heard your feedback and understand that shipping costs are particularly top of mind for low price items. When you’re selling a single item for £10 or less, and it’s sent untracked, funds will now be available 24 hours after you receive positive buyer feedback. This will be live by the end of February.

https://community.ebay.co.uk/t5/Announcements/Buyer-Protection-Pok%C3%A9mon-Day-VAT-invoices-amp-oth...

[jckl1957]

That does seem like positive news and a sensible approach by Ebay.

Don't get too excited though!
I mainly sell and, in 20 years, I have left 6379 feedback and received 3446.

Roughly half of buyers never leave feedback.

[game_raid]

Feedback is always a problem, I have over 700 orders awaiting feedback people just don't bother these days unless they leave a negative.

I don't chase for it I never have but for reference a seller can only request feedback once from a buyer, any more and it's seen as harassment.

[jma2815]

As a buyer I really don’t like the idea of being pressured by sellers of low priced items to leave positive feedback, and fast. Some on this forum have already said they’ll be doing it in listings. I wouldn’t buy such a listing. 

I usually don’t leave feedback, I use many online shops and services and could spend all day leaving feedback, replying to ‘how did we do?’ emails, answering the question ‘ would you recommend *thing* to friends and family?’ ( my personal pet hate) - I don’t have the time or inclination.

I’m not using eBay at all from today but I think this is a terrible idea.