Simple Delivery

[colcoo-616]

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage 

[pra29]

"See this for how the postage rate band should be chosen (which determines the price):

https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575#se..."

Unfortunately, on the site itself eBay doesn't always follow it's own rules.  For example I was totally unable (and believe me I tried) to force EVRI delivery option for an item 93cm in length.  Ebay insisted it went Royal Mail - against it's own rules.

[xyz307xyz]

See https://community.ebay.co.uk/t5/Seller-Central/how-do-you-list-anything-bigger-than-61cm/m-p/7882486...

[emma-dilema]

Hi
eBay changed all the postage and delivery details I had entered. With Simple delivery we now have to change our prices to also accommodate packaging, ie boxes, bags, bubble wrap, tape which also have a cost (to us) and eBay charges a percentage buyers premium so they’re making more again there. That’s my understanding anyway.

Sent from my iPhone

[goodibags]

Yes, Ebay will charge buyer fees on whatever packaging costs you've been forced to add to the item price, because SD won't let you add to the postage.

Even worse, if you sell 'freepost' (include the costs in the item price) the buyer has to pay buyer fees on the postage part too.

You may be forced to use freepost where an item is prohibited from SD but absolutely fine with the carrier, like postage stamps. And even then you still have the faff of begging Ebay for a refund of the useless SD label they provided.

The only alternative is to force an opt-out of SD by changing the dimensions of your package and using custom postage. Or listing it under 'Furniture'?

The one thing Ebay has guaranteed with SD is it is NOT Simple.

[ceres_plantery]

Please don't withhold buyers' address details even though labels are provided. I have 2 boxes and the Royal Mail was not amused. We need HOUSE NUMBER AND POST CODE.  

Why do you make life difficult for me by making me buyer the label 48 hours in advance? Instead of items being collected tomorrow if I order tonight, Royal Mail is only allowed to collect after 48 hours. Never in a MILLION YEAR WILL I USE EVRI AS LAST TIME THEY LOST MY PARCEL, MY BUYER WAS TRAUMATISED AND I WAS TRAUMATISED TRYING TO GET MY REFUND £10 INSTEAD OF £12. You have no respect for your private sellers. 

[dantwocats]

Sure Royal Mail will pick up next day (but if ordered late evening it will be to late for next day) i turn it all off at tea time ,post can wait  #simply 

[blue4u52]

So sold our first item yesterday with SD the buyer chose EVRI no problem, until you go to drop it off and guess what the nearest store we could use is closed so end up looking for other drop-off locations. Think in future won't bother with Evri will just use Royal Mail. 

[pra29]

'Participating' Post Offices will now accept Evri parcels. https://www.postoffice.co.uk/mail/dropoff/evri

[missey61]

I put a note on my pages saying I only use Royal Mail and have changed the delivery option to Royal Mail only. Nearest Evri drop off for me is a good old hoof away.

[emma-dilema]

I had put Royal Mail tracked 48 hr delivery but eBay changed it to Simple Mail with Evri and made no provision for all the packaging.

[subminman]

Thats the way it works now, I would imagine that most private sellers now have been converted to "Simple Delivery", you need to add somthing to your start price to cover the packaging and if you don't want to use Evri turn it off in your postage preferences and just use RM. 

[harrykav]

I absolutely HATE this Simple Delivery options.  It's taken autonomy (regarding postage) away from sellers and everyone is paying for the 'privilege'.   IT HAS TO BE WRONG.
Can any kind person out there, tell me how I change postage to 2nd class letter and 2nd class large letter please?  Most of the items I sell are very small in thickness and weight.

Thank you in advance.

[edwardian-dreams]

Listings have to be under 100g and under £10 and not a parcel 

It seems to be luck of the draw though if you can get custom postage to come up 

[edwardian-dreams]

Sorry forgot to say and under certain categories and sub categories see here 

[department28]

If it's something small & light, like stamps, the option for Custom postage should reappear on the listing page when the category is selected, so you can choose your own 'normal' postage. But if the item is over £10, the postage will default back to Simple Delivery.

I don't think anyone is 100% sure how Simple Delivery works, & quite a lot of us are still doing a lot of fiddling around, trying to find out what can & can't be done with this unsatisfactory new system...

[edwardian-dreams]

We know how simple delivery works

we don’t know why custom delivery doesn’t work when it should do  lol

and eBay are doing b ugger  all about it for some reason 

[lucy_farmer]

Unfortunately, on the site itself eBay doesn't always follow it's own rules.  For example I was totally unable (and believe me I tried) to force EVRI delivery option for an item 93cm in length.  Ebay insisted it went Royal Mail - against it's own rules.

---------------------------------------------------------------------------------------------------------------------

There *may* have been a good reason for this....(which is currently unusual, I know!)

Whereabouts was the (long) parcel being sent?

If it was going to 'highlands and islands' (inc. Isle of Wight and possibly even the remoter parts of Cornwall, I think..) Evri *won't* deliver or collect.  These bits of the British Isles are not sufficiently profitable for them, and R.M are legally bound to deliver to the whole country.

[pra29]

"Whereabouts was the (long) parcel being sent?"

Cannot recall exactly but Evri were happy to deliver when item sold on Vinted,

[geowil-3140]

Hi, I would be really grateful if you could talk me through how to change a current listing, so avoiding Simple Delivery.  It is making my business unviable.  Thank you.

[tressygirl]

This thread is 4 months old and there have been big changes to Simple Delivery.  My solution on the first page was written  in March and no longer applies,  as there is no opt out of SD , if you are a Private Seller,  it is now mandatory .

If you wish to use your own postage you may,  but you still need to generate that Simple delivery label ( I believe🤔 )  to receive the buyer's address.

You  may need to cancel the SD label for a refund as here:

• If you selected 'Buyer pays’ when you created the listing, your buyer will automatically be refunded for any Simple Delivery label that isn’t used after 30 days
• If you selected ‘Seller pays’ and offered free postage on your listing, you'll need to fill out the Request a refund for Simple Delivery form for the label that wasn’t used. Make sure to send your request within 14 days of your item selling.

You then would need to manually enter your tracking numbers,  if not accepted your payout will be held for a minimum of 14 days before release.

@geowil-3140