eBay

colcoo-616 · ‎28-03-2025

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage

pidg45 · ‎23-08-2025

I just can't find a way to turn off Simple Postage. On this occasion I need to add recorded delivery and just can't find a way to do it. Very fed up. I just hope EBay is following these comments.

goosewell · ‎23-08-2025

I think that you will they are snooping….as they are closing all the
loopholes people had discovered ! It is a joke if they think we regard
this as a safe space …it is not. Be careful out there.

department28 · ‎23-08-2025

Apart from the categories that aren't eligible, there is no way to turn off Simple Delivery... if you want to use a recorded delivery service, you would have to 'ignore' the Simple Delivery label, and buy your own postage, elsewhere

Then you would have to replace the Simple tracking number with your own tracking number, and apply for a refund for the unused Simple label. Unless your buyer paid for the Simple label - then they would receive the refund.

sml192 · ‎23-08-2025

@pidg45 wrote:
I just can't find a way to turn off Simple Postage. On this occasion I need to add recorded delivery and just can't find a way to do it. Very fed up. I just hope EBay is following these comments.

Unfortunately, as far as eBay is concerned recorded delivery (Signed For) is not required as they provide full cover, at no cost to the seller, against items lost in transit.

goodibags · ‎23-08-2025

It's pretty grim, isn't it? There's a long queue of sellers still awaiting refunds for unused SD labels after upgrading the postage to a recorded service or Special Delivery.

Sadly, the thinking seems to be you either USE the SD label or you LOSE, as either the buyer gets the refund or Ebay does. Either way, Seller pays.

rgrahamsmith1403 · ‎23-08-2025

Ah - but when you look at your order details, you find that the full
delivery address is NOT shown - until you get the pre-paid label !! So you
can't just ignore SD.
Graham Smith

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podlingsmum2007 · ‎23-08-2025

From the order details page you should see a print invoice option. I don't have a printer but click on it. This enables you to download the order details and see the address. This is possible on my tablet anyway.

maujohwai · ‎23-08-2025

I can’t imagine many people need Special Delivery for an ebay purchase: it starts at £8.15 for just a 100g letter! Recorded Delivery hasn’t existed for years. There is Signed (2nd Class Small Parcel £4.85), but I've been using Tracked 48 for nearly everything (worth more than a few pounds, and where I still have custom postage), and it provides enough tracking for ebay to pay out promptly. The only item I’ve sold with SD so far went by Tracked 48 (and very easily, I found, to my surprise).

department28 · ‎23-08-2025

I think if it is a fragile and/or pricier, or 'one-off' item, some sellers like to know the item will be handed to the recipient & signed for, rather than left in a porch, or 'safe place', from where it could be stolen - or claimed to be stolen...

Even if eBay cover you for loss or damage, it would be better to have the option of a service which eliminates as much risk as possible, where more valuable items are concerned.