Simple Delivery

[colcoo-616]

Is Simple Delivery mandatory now ? used to be able to select custom postage option but it’s not available now. Just tried listing and Simple Delivery is the only option for postage 

[sml192]

---

@lostin2922 wrote:

There is no option to state item arrived damaged.

---

You need to open a return request and then select 'Arrived damaged' from the list of reasons.  Ebay should then refund you at no cost to the seller and there will be no need to a actually return the item. 

[lostin2922]

Do I set up a return and then choose 'damaged in transit' option?

[lostin2922]

I have found it thanks.

[nell16]

It seems it's compulsory now and it won't let me choose the delivery option I want, which is Royal Mail

What do I do?

[subminman]

That is in your account settings - postage preferences.

[edwardian-dreams]

tressy girl posted that in March ALOT has gone on since whilst eBay figure out simple delivery themselves!! And they still haven’t finished and there’s quite a few some major problems with it 

in any case your items aren’t eligibke  for custom delivery (the ones you have on at the moment anyway) so it’s simple delivery only 

for small parcels it’s 3.38 RM which isn’t bad at all, cheaper by a few pence than nTM direct but you don’t get to add your packaging costs …eBay say to add them to the item price 

you can remove evri by going to your postage preferences and deleting it

[deanailicec]

Using a PC, if you prepare a listing of something less than £10 and less than 1 kg large letter and it does not show the custom delivery options, save it as a draft. Open the draft listing and add post as normal.

[edwardian-dreams]

They are but their hedging their bets