12-05-2025 11:15 PM - edited 12-05-2025 11:18 PM
With custom postage being rolled out and eventually the only option, I am a little confused and trying to clarify something please.
If I am posting something of large letter size, less than 100 grams and low value - a DVD in it's case for example, I can post this 2nd class large letter with Royal Mail. With the current Royal Mail prices, this'll cost me £1.55. When I'm listing an item and look at simple delivery prices, the same classification of large letter shows a minimum cost of £2.74.
What if I happen to posting something that may fit in a standard letter size? This currently costs just under £0.90, but when settings this up on the item listing page it still comes up as £2.74? Why is that?
I can either take up this difference in cost myself or pass it onto the buyer. It feels like that I'm likely to lose money either way as the latter might discourage buyers from buying - due to a higher price point?
I just wanted to make sure that I am understanding this correctly and not missing any steps in the simple delivery set up. Is it really the case that it'll now cost more money to send smaller items? Thanks.
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01-08-2025 10:05 PM
What you can do is to find AN OLD LISTING in which you apply your postage cost. Hover on it to sell similar. Ignore the Large Letter and find Custom Postage
clink on + Add additional services and I select my Royal Mail and enter my own price. Whatever you do, don’t click on Large Letter or you fall into the trap.
01-08-2025 11:27 PM
Hi seed, @seedbankers , What I am able to do most of the time, if Custom LL is allowed but it gets changed to SD is select LL in SD and then the Custom box appears and you can add £1.55.
I'm glad you have put the red ink and bold type away. You would never sleep tonight with that level of anger.... Ebay don't hate us, they despise us!
04-08-2025 6:45 PM
For letters, small or bigger, you can still go back to Custom Postage. Just ignore the Large Letter as that is a trap. Do NOT click it.
Just click Custom Postage and click Add Additional Services below. You will see Royal Mail and you can enter 1.55 or 2.00 for larger letters.
04-08-2025 6:48 PM
For letters, small or bigger, you can still go back to Custom Postage. Just ignore the Large Letter as that is a trap. Do NOT click it.
Just click Custom Postage and click Add Additional Services below. You will see Royal Mail and you can enter 1.55 or 2.00 for larger letters.