12-05-2025 11:15 PM - edited 12-05-2025 11:18 PM
With custom postage being rolled out and eventually the only option, I am a little confused and trying to clarify something please.
If I am posting something of large letter size, less than 100 grams and low value - a DVD in it's case for example, I can post this 2nd class large letter with Royal Mail. With the current Royal Mail prices, this'll cost me £1.55. When I'm listing an item and look at simple delivery prices, the same classification of large letter shows a minimum cost of £2.74.
What if I happen to posting something that may fit in a standard letter size? This currently costs just under £0.90, but when settings this up on the item listing page it still comes up as £2.74? Why is that?
I can either take up this difference in cost myself or pass it onto the buyer. It feels like that I'm likely to lose money either way as the latter might discourage buyers from buying - due to a higher price point?
I just wanted to make sure that I am understanding this correctly and not missing any steps in the simple delivery set up. Is it really the case that it'll now cost more money to send smaller items? Thanks.
Solved! Go to Solution.
12-05-2025 11:34 PM
Large letter - my understanding is the same as yours.
In theory, letter sized (including thickness), under £10 and in listed categories mentioned here:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575#Op... you should be able to Opt out of Simple Delivery and use your own postage method. If you choose Simple Delivery for such items, it'll cost you £2.74 or whatever.
I'm no expert - just a small time buyer and occasional seller. SD isn't yet mandatory for me, so I can't put the above to the test.
12-05-2025 11:34 PM
Large letter - my understanding is the same as yours.
In theory, letter sized (including thickness), under £10 and in listed categories mentioned here:
https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/simple-delivery?id=5575#Op... you should be able to Opt out of Simple Delivery and use your own postage method. If you choose Simple Delivery for such items, it'll cost you £2.74 or whatever.
I'm no expert - just a small time buyer and occasional seller. SD isn't yet mandatory for me, so I can't put the above to the test.
12-05-2025 11:45 PM
I haven't seen a single post yet from anyone who has been able to actually test the large letter under 100g SD rules. Everyone still seems to be able to opt out and send stuff £1.55.
13-05-2025 12:01 AM
I don't think there is a large letter 100g SD option.
When SD is mandatory for everyone - then according to what ebay have said, only (some) letters, not large letters can be opted out.
But we will see when we get there - and they are already planning some tweaks...
13-05-2025 3:42 AM
eBay is certainly not going to to extend the exemption for items to ALL large letters. The most they could possibly do would be to extend the low cost / low weight exemption, although they would first need to work out a way to counter the enormous number of people who would dishonestly declare their weights/dimensions to take advantage of this exemption.
Although it's a factor, price is not the only reason for this. As part of its contract with RM/PO, eBay will have agreed to a maximum average weight of parcel. This won't be as simple as the Royal Mail bands, so it won't be 2kg, or 5kg, or something like that.
It's more likely to be something like 1.177kg, a figure which will have been arrived at with large letters included in SD in the calculations. eBay needs large letters to be subject to SD in order to keep the average weight down.
They are making enormous profits through SD, so they have headroom to do something. It may make more sense for them to cut prices across the board to bring them slightly under RM prices. A cut of, say 30p, across the board, would still leave them with huge profits, and would give them a little much-needed good publicity.
13-05-2025 11:17 AM
Thanks for that link. I'm disappointed it doesn't extend to large letter, that would have been really nice!
13-05-2025 7:47 PM
What’s to stop any seller putting second class letter and amending the price charged to buyer to 1.55 from 87p
13-05-2025 8:46 PM
I'm not 100% up on what actually happens in practice with SD. Almost all listings on my private account are still on "custom postage", so I haven't had to deal with any real-life situations.
However, that is so obvious that I'm sure eBay has it covered. Their AI may be very inaccurate, but it is going to be able to sniff out a lot of things which will always be too large and/or heavy to be sent as anything smaller/lighter than a +100g LL.
There are whole categories where your workaround just shouldn't be doable. In the music category, for example, 7" singles are too large to fit into a "letter" so must go by large letter at least. Dozens of other categories will be subject to similar blanket assumptions. Even a pretty primitive AI system will be able to detect many more.
I suspect there will be opportunities for the devious to "get around" SD at first, but I'm sure eBay will be looking to close any such loopholes.
13-05-2025 9:21 PM - edited 13-05-2025 9:23 PM
Personally I doubt it very much indeed
Ai is not as intelligent as many think
couple that with eBay general system , well….say no more
IMHO
as you say proof will be in the pudding
im sure there’s people who have worked it but I aren’t seen any posts
13-05-2025 9:32 PM
Large letter details expected next Tuesday (20th).
13-05-2025 10:49 PM
I just listed a small low cost item and Simple Delivery wanted to inflate to cost to £2.74. Thankfully it still allowed me to override the stupidity and enter a custom (correct) postage cost. How is this still not fixed?
13-05-2025 11:13 PM - edited 13-05-2025 11:14 PM
Simple delivery for a small low cost item is 2.74.
If your item is valid for opt out of SD, then you opt out and send/price it how you like.
There is nothing to "fix" i.e. that's how it is designed.
13-05-2025 11:25 PM
Headline benefit, save 20% off postage costs.
Reality, designed to overcharge by 77% by default.