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Seller News: November 2025

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eBay threatening extra fees

EBay have threatened me with additional selling fees due to INAD being very high, this is simply down to disrespectful eBay buyers lying for free returns. How do I combat this without offering free returns as I’m not a charity

Unable to appeal Policy violation

Ebay have told me ive violated a policy but when I read through the policy, none of it relevant to my items. The revise and appeal buttons don't work and im going round in circles with the chat assistant as its asking me if im in the USA or Canada, w...

"Simple" delivery of large items - what a fail - forced to wait at home for a whole day.

So having sold a large item (plastic wall cladding sheets, about 1kg, but 1 metre long) I had the joy of "simple" delivery to content with. Only option for the size was the large size, which it turns out is DHL collecting it. No option to drop off, h...

User avatar by • Contributor
  • 3737 Views
  • 36 replies
  • 17 kudos

Relay Courier

Does anyone here use the courier Relay? I know they started out in the London area but I’m now able to buy labels for orders up north so they have expanded their coverage. I have sent 1 parcel to Stockport and 1 to Liverpool this weekend, it’s £2.63 ...

User

Has anyone had dealings with this buyer? Bought a Sonos Bluetooth speaker from me. Sent by royal mail tracked 48 and have photographic proof of delivery. Still showing as he hasn't received the item. I believe he has bought items under a different na...

User avatar by • Contributor
  • 4463 Views
  • 42 replies
  • 2 kudos

Where have sales gone !!

Crikey ...... things on here have gone from bad to worse, private sales have almost dried up & disappeared!What is going on here. Look at last year vs this years sales:Year until November 2024 £1471Year until November 2025 £769That's dropped about 50...

Resolved! Problem with unwanted Buy It Now option in 'Auction' sale listing

I have sold items on ebay for probably 20 years or so, but when going to list a few things now I am having a problem that I can’t figure out. If anyone can tell me what I am clearly missing, I would be SUPERDUPER grateful. Here’s what‘s I’m running i...

User avatar by • Contributor
  • 567 Views
  • 17 replies
  • 0 kudos

Ebay simple delivery opt out

So ebay have decided to force private sellers to use simple delivery for all listings.Previously you could select advanced options in postage and select your preferred postage method as before.Did ebay announce this to private sellers - did they .......

User avatar by • Engager
  • 53568 Views
  • 512 replies
  • 261 kudos

Ridiculous glitch between RM tracking and eBay

I had a parcel with Royal Mail booked for collection as no car today. I had also sold another parcel today as a 48hr Tracked which I was going to take to PO tomorrow. Postman spotted it and said he could scan and take it too. Great I thought - job do...

Account Restricted

Hi Everyone, I’m posting here because my seller account was recently suspended, and I’m honestly struggling with the situation. I’ve spent a long time building this account, listing items carefully, fulfilling every order on time, and resolving any r...

Buyer claiming parcel isn’t available for pickup.

What would you guys do here. The buyer ordered to a click and collect shop (Food & Wine) and I posted it with Royal Mail which is the courier they chose. The tracking photo shows it was handed over a shop counter and everything looks fine there. The ...

Returns case opened but unable to sign in

Hi,I have had a buyer open a case which I could resolve if I could contact them However I cannot sign in nor will eBay allow me to change my password so I'm effectively locked out from any response.What can I do?!

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