Royal Mail collection not available

I just sold an item, with me paying for postage, and the seller chose Royal Mail as the delivery service - great. However the only RM service available for me to buy was “Royal Mail Tracked 48 | drop off” (ie QR code) and it said booking a collection was not available. I had to select Evri to get a collection at more expense.

 

I’ve had the same problem with Vinted: when the platform selects the Royal Mail 48 option and supplies the details, it uses the QR code/dropoff method. This can’t be combined with collection, because you’re only supplied with a QR code, not a full label, and the postie can’t print out a label on his/her round - that can only be done at certain designated Post Offices. In my case, the only available dropoff points are miles away so it’s useless. 

Is there a way to prevent this from happening and ensuring a collection is possible rather than the extremely inconvenient QR+dropoff method?

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Royal Mail collection not available

I also live remotely and have used this service which is fast and efficient for years, I also after 20 years will be saying Goodbye!!!

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