09-09-2025 7:36 AM
Hi, im just wondering if anyone else is experiencing royal mails 2d tracking not updating? (royal mail 24/48 / 1st / 2nd class post) i have a number of shipments which have been delivered but they don't seem to be updating on eBay.
The standard Tracked 24/48 services seem to update fine its just the 2d (scanned on delivery/ mainly large letters) shipments that don't seem to be updating, Thank you.
07-10-2025 7:33 PM
It's all uploaded on the same day they are sent, usually right after I get back from the Post Office.
08-10-2025 7:03 AM
i cant see it being that then, it must be a glitch on the site,
still no updates here this morning how about you?
08-10-2025 8:30 AM
marco@ebay would you be able to look into this at all please,
08-10-2025 9:16 AM
Yeah, mine still haven't updated either. For me there has been no tracking information at all for any parcels sent from October 6th onwards. Tracking fully shows on the Royal Mail website, so this does seem to be an eBay glitch?
Yes if someone at eBay could look into this, that would be great!
09-10-2025 4:38 PM
Same here 3 expensive parcels collected from my door and ebay says despatched and not scanned, even those royal mail have scanned them when they collected them!!!
09-10-2025 5:29 PM
Also seems to be 48hr tracked, one of my items was 24hrs and that's showing as scanned
10-10-2025 7:05 PM
It is RM error, issue with their system. We are using a 3rd party company who uses EVRI, RM, DHL etc , even on their website is the same. All courier's tracking updating, but RM stopped working now.