Postage

[olio526]

I hadn't used ebay for many years, so when I came back I found the system confusing. I sold three items but ignored ebay's postage system as I didn't have a printer and was unfamiliar with QR codes. So I just took the items to the post office and sent them, as I used to many years ago. Now I don't know how to reclaim my monies for the sales as the system doesn't seem to recognize my approach. I do see the sense of the new system now, but at the time it was just an honest mistake. Any help with this is appreciated.

[andha-21]

When you sent them, did you get proof of postage receipt(s)?

Depending on which service you used you may have tracking codes.

If you didn't use a tracked service then you may have to wait upto 14 days for your money. Depends on how much the items were.

[kidmore_kats]

Have you actually signed up for eBay's Managed Payments System?

I don't know when you last sold on here but there have been a number of changes in the last few years.

[olio526]

Yes, I did keep all the receipts, and no, I didn't use tracking services. I'm just worried that I don't have proof of delivery as it's not showing up on the site. These items were all sent during February and I got feedback on one of them at least. 

[olio526]

I'm not sure. I was requested by ebay to update my bank details after the sales, and they did the one penny in, one penny out check. Does that count?

[andha-21]

I just reread your first post again. You actually "may" (it's eBay's choice) have a longer wait than 14 days.

I forget the exact timeframe, but think it may be around 30 days holding for an account with new activity.

One of the others here can probably give you more accuracy.

[olio526]

I noticed that ebay seems to hold onto monies before releasing it, but will it automatically go to my bank after that period, or do I have to request it?

[eastern-lights]

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@olio526 wrote:

I noticed that ebay seems to hold onto monies before releasing it, but will it automatically go to my bank after that period, or do I have to request it?

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You have to request it. Find the "payments" section.