Seller News: November 2025
Get the latest news to help empower your business.
Forum Posts
Royal Mail 2nd-Class Letter – what’s changing and what isn’t
Royal Mail now has Ofcom’s approval to deliver 2nd Class Letters on alternate weekdays and will remove Saturday deliveries. However, Royal Mail has not set a go-live date, meaning as it stands currently your delivery estimates and seller metrics will...
Why did ebay change half my listings to free postage?
We've spent hundreds of hours trying to recover from the "Simple Delivery" roll out fiasco. Thousands of listings. Postage refund requests because they always got the size wrong, none have been refunded and had to absorb the costs, no leeway for post...
I have sold nothing in 6 months since the buyer protection fee was introduced
I always have 20-30 active listings on the go, and typically sell 2 or 3 items a month. My items are always priced competitively to sell, but lately I've noticed I haven't sold anything since February. When I reviewed my listings this evening, I noti...
External views - where, what, how?
Hi, This is my traffic views for the last month. I don't promote, I have no idea about promoting on my socials and sales are not going up with views.... what does it all mean? The light blue is external views which in the current week I have 3 days o...
Simple Delivery - loss/theft in transit
Member for well over 20 years, first time of selling on Ebay.26th OctI was the seller in an Ebay transaction. I sent 2 coins packaged securely to the buyer - the item was collected from my home and I received a confirmation from Royal Mail - all unde...
Damaged Parcel's, geting out of hand.
I've experienced 4 breakages with parcels sent this month. Doesn't matter which carrier, Evri, Royal Mail, even DHL managed to break a heavy solid oak stool. are they kicking/throwing parcels around like footballs or frisbees? Today I hear back from ...
Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?
I recently sold an item and Can't withdraw my funds. Why is Ebay not allowing me to withdraw my sales receipts?The so called 'NEW ' process says there is a 'Withdraw' option in the sellers hub which we can opt for at any time to transmit funds to our...
Resolved! Unable to send Invoice or Combine Postage
So usually when I sell multiple items to a buyer I send them an invoice and adjust the postage accordingly - there is no such option there at the moment - there is a link to combine items so I click on that and then try and collate them there and get...
eBay Transaction Losses Up 19% In Q3, Mostly Due To Simple Delivery Claims
Interesting stat from the Q3 earnings call for those who missed it - Transaction Losses spiked a significant 19% year over year with CFO Peggy Alford telling investors it was mostly due to increased consumer protection costs of Simple Delivery, ie. p...
The item was lost by Royal Mail, Ebay gives me 3 days
The item was lost by Royal Mail according to international standards. Ebay gives me 3 days to resolve the issue. Royal Mail stated: "Claim not eligible: Unfortunately, we are unable to accept your claim. For items shipped internationally, we require ...
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Resolved! Need help with return postage - buyer is refusing to use label and started a case?
Hi, relatively new seller here so apologise is this isn't the correct board. I have just got my first return. Provided a label but because the item is so large I had to manually provide the label, I purchased a DHL shipping label and provided a valid...
Trainers returned by ebay. No reason given why?
Anyone had any experience of this? I'm now stuck with a perfectly legit pair of trainers, that the buyer still wanted, and their negative feedback. I contacted ebay, but unsurprisingly, no reply. All I could think of was the box was not the original,...
Verifying Bank Account For Over a week
I've been waiting for a payout for over a week but eBay are still trying to verify my bank account. I've had 1p go in and 1p go out. Surely it can't take this long usually. I use one of the biggest banks in the world, I'm not sure why it's taking so ...
What’s the point of tracking if eBay don’t update it from the Royal Mail Website
I always add tracking to my eBay once they have been scanned by Royal Mail. I was checking my orders this morning and noted that about 50% of them do not have delivered next to them. Further investigation by clicking on the tracking numbers showed de...
NO LONGER SELLING DUE TO SIMPLE DELIVERY
AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.
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