New account (0 days old) buys item without making offer

[pixeldrama]

Ebay issues seem to keep following me lately. 

So a brand new account buys the digital piano (I never learnt how to play :), just takes up space) which, indeed, was quite a good price compared to whatever it costs right now (pricing to get rid of, rather than get a fair value back for an essentially brand new thing). The listing allowed offers (again, pricing to get rid of), but they made no offer, just straight up bought it.

I've sent them a message asking why they had no account previously and why they didn't try to get a lower price through the offer system. My goal is to get a response back and assert the english level of the person, since they have quite an english name. If it looks oddly phrased, I will cancel "on the buyer's request". 

The thing is, I really wish ebay had an "only allow offers from X amount reviewed accounts" or something similar. This would be against their making money from anything gig, but I would rather not sell, than sell to a potential scammer 🙂

Any opinions?

 

[papso22]

My opinion?

I think your messages was unwarranted and any cancellation based on the response would probably be against ebay policy and racially motivated.

If the buyer has paid, just send the item. 

[lucy_farmer]

They may have set up an ebay account simply to buy your piano!

Do everything properly and it should be just fine.

(come back here on the very-off chance it's dodgy)

[moldosgifts]

Shock and horror a buyer pays for something, just send it, you had a new account once would you stand for people messaging you why they didn't make an offer, of course not .

[rjwilmsi]

You are over-thinking it. You don't get to interview your buyers before or after purchase. There are plenty of people who don't yet have an eBay account / have just created one (new adults every day - every day is somebody's 18th birthday).

The buyer may have concluded that the price was already fair and did not want to spend time exchanging offers - or as happens to me as a buyer quite often: you send an offer at say 90% of BIN, you wait, the seller ignores the offer, so when offer expires you buy at full price and all that's happened is you delayed getting your item by 2 or 3 days.

I don't think a digital piano is going to be a big target for scammers - scammers want things that are small, high value and easy to resell (Apple products, gold etc.).

[dch2112011]

Just a thought but back in 2011 when youn opened your account with no track record. How did you manage to buy or sell anything ?

[crg_music]

Overeation imo, absolutely nothing here would have me concerned. Its a very low risk item and exactly the type of item someone might only be able to find here. Now iPhone or Rolex id have been concerned.

[magpiecorner1]

So you're testing to see if someone with an English sounding name is actually English.  Because if you don't believe they are English, you are refusing to sell to them?

Speaking as someone who has never had an English name, does that mean some folk won't sell to me?  Or just you won't sell to me?   Come to think of it, my husband isn't English and doesn't have an English name either.  

I'm beginning to understand why you have issues.

[pixeldrama]

Got rejected on a few items at first, "buyer asked to cancel" <- that's how I know the trick. 

Got really mad, felt awful, then I started buying small items from China and got some feedback, went back and bought the items I wanted in the first place (mostly photography stuff, so small, high value, as someone mentioned).

Yeah, the fact that it is a large volume item (box is long, 15Kg, takes up space) should have been taken into consideration, a lapse in judgment on my part. 

[pixeldrama]

I think you are calling me either a xeno*hobe or a rac*st, well, implying. I believe I am neither 🙂 
If anything, I am paranoid about new accounts and tried to find a way to test at least something, somehow. The others have pointed out I was wrong. I can accept the logic behind that. 

Oh, I don't have an english name, I'm not even english, or british, or a native english speaker for that matter, so I can put to rest one of those terms at least :)) 

 

[pixeldrama]

I didn't ask them anything about anything related to protected information, nor is it my concern.

I asked them how come they didn't have an account and why they didn't make an offer. The underlying (flawed) thought process was the one I mentioned: new account, full price = potential scammer. 

[forestfeline62]

If you are sending item using simple delivery ,once you post the item if their are any problems at the buyers end ebay say they deal with the buyer  so sellers don't have to 

[crn303]

Sorry you had a total lack of empathy from this buyer.

I have always been cautious to buyers who are new to the eBay platform and have little positive feedback.  I have cancelled sold transactions under such conditions and if eBay ask why, I simply tell them it’s my item and I will not part with it unless I am 100% happy with the transaction.

Feedback does not carry the clout it use to have and with the recent and current upheaval going on with eBay they themselves don’t appear to be bothered so much about feedback.

[crn303]

Please ignore those silly and senseless replies you are receiving.

[crn303]

eBay say they will ….. Dont bank on it.

[pixeldrama]

They didn't reply, but I printed the label and sent them another text with a "thanks for the purchase" type message.
Yolo 😕

[akemp1]

Everyone has to start somewhere and I'm grateful to the sellers on another marketplace I recently signed up to for accepting my orders and hopefully helping me to start building up my feedback there.

However I deliberately started with some low value items as I agree it's hard to ask a private seller to take the risk of a couple of hundred quid if it's that Casio keyboard you recently sold as private sellers don't tend to sell enough stuff of that value to get an averaged out return so I understand why you would be cautious with a new user making such a bold move without even sending an offer but they are new so they might not have considered your risk.

If you have already sent it hope it goes well for you.

[pixeldrama]

It is that, even at full price I am taking quite a loss (it was way more expensive than it is now new), but that’s on ME, not the buyer. 
I didn’t know you could see people’s past sales, how did you do that? 🙂 

Anyways, I got help from a bartender friend with a trolley/carrier and already dropped it off at the post office, come what may.

In the end, it is a marketplace, they did pay, I will put my faith in the system (begrudgingly). 

[akemp1]

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@pixeldrama wrote:

I didn’t know you could see people’s past sales, how did you do that? 🙂 

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From the website you can click View Listings next to their name to see their current listings then towards the bottom of the left hand panel under "Show Only" select "Sold Items". On the mobile view then I think it's one of the filter options towards the bottom when viewing their current listings.

[crn303]

INCORRECT … eBay will make the seller responsible for refund etc