NO LONGER SELLING DUE TO SIMPLE DELIVERY

[rugbyguy1960]

AS OF 15TH APRIL MY DAYS AS A PRIVATE EBAY SELLER WILL STOP AFTER 19 YEARS.

I AM FED UP OF THE GREED OF EBAY AND I HOPE OTHER EBAY SELLERS DECIDE TO NO LONGER LET THE EBAY CONTROL FREAKS HAVE THIS MUCH CONTROL OVER PRIVATE SELLERS.

[rugbyguy1960]

Maybe a genuine private seller could make some of these changes work if they jumped through enough hoops or were willing to pay more money and extra costs to do so.

This thread is not just for whining. Private sellers try and help private sellers due to poor communication from the platform.

Business sellers or resellers are purely out to compete against their opposition.

That's a completely different world.

By definition if you buy stuff to try and sell it for a profit that comes under the banner of business selling or being a reseller.

That is a completely different thing to being a private seller selling personal things.

You of all people should know that.

[moonlight-rhapsody]

"There are well under 100 individual posters on this thread who are complaining about SD."

I thought this sounded implausible so I did a quick check.  I've discovered that it's not just implausible, it's fake news worthy of the master of fake news himself.  Let's look at the facts, shall we, papso22?

THERE ARE ACTUALLY 97 INDIVIDUAL POSTERS IN THE FIRST 20 PAGES ALONE, excluding Anonymous and yourself.  I didn't read every post, but all the ones I did read were complaining about SD.  There are currently 379 pages in this thread.  For your statement to be true, it would have to mean that not a single new person posted a complaint about SD in the other 359 pages, which is patent nonsense.

I'm quite shocked that a mentor - a category of poster who I have publicly said to newbies on several occasions gives reliable and sensible advice - should make a statement which is so demonstrably untrue.  I won't be saying that about mentors any time again soon. 

papso22, can you please come back to this thread to tell the forum why you posted that untrue figure.

[honeymonster007]

Pimms 'o' clock 😎

[rugbyguy1960]

Most of us do read posts here. You hit the nail on the head when you said "some of your income comes from your business account".

For a lot of private sellers the only extra income they got was from selling bits and bobs on this platform.

Absolutely none of these recent changes help private sellers.

Excessive postage costs because of SD. BPF an extra cost for private sellers who buy here. Money being held for anything up to 14 days. Definitely isn't helpful. Paying extra to promote a listing just to get their listing seen amongst the cheap tat now being sold on here. Yet another cost.

The list is even longer but I'm not going to list all the faults with this platform.

[rugbyguy1960]

In your dreams maybe.

I have seen so many new posters on here in the last few weeks alone.

Most of them who have posted on here are definitely not advocates of what this platform has become.

[rugbyguy1960]

Don't let a ridiculous post get to you.

You, me, and many others know when a post is really worth responding to.

[moonlight-rhapsody]

Fake news like that needs calling out, particularly from a mentor. 

[rugbyguy1960]

That's true.

All of these "I'm a business seller with a private account" posts are becoming quite tedious.

Especially when they try and justify what they think and believe.

[johnwash1]

---

@vinylscot wrote:

Why don't people read posts before commenting on them?

I HAVE A PRIVATE ACCOUNT TOO.

Therefore, I've had to deal with Simple Delivery for as long as anyone else. Just because some of my income comes from an eBay business account, whereas yours may come from a job, or a pension, or benefits, makes no difference at all to that.

I've never said it's perfect, but for the majority of private sellers, if you want to make it work, you probably can.

---

Yes, we (or at least some of us) understand that you're a business seller who also has a private account and has experience of selling on a private account.

The point that you and some others (cobweb?) seem to miss is that a business seller is probably using ebay a lot.  I can't imagine, considering the significant fees, that anyone on ebay as a business seller wouldn't be, for it to make financial sense.  As such, you have the benefit of a lot of experience on ebay and this, largely unconsciously, carries over to your use of the site when listing personal items.

I'll compare it with something quite different.  I use Google and other search engines a lot.  Many many times a day.  I started using the Internet even before Google existed.  So crafting productive search queries comes as second nature to me.  I really struggle to understand how some of the people I help can't grok the simplest of things, such as searching for the error message they're getting.  I have to remind myself that it's like riding a bicycle, none of us came with that ability built in, it took time and practice.

So people who sell every few months and find the site different every time, plus incredibly badly designed, plus never tested in any usability lab, plus moulded by policies from execs who seemingly have no idea how to run a business and engage with customers (sellers are their customers), well, is it really surprising that these private sellers don't have your wisdom and insight, Vinyl?

[rugbyguy1960]

Oh and just to clarify what I posted i said a lot of business sellers with private accounts can bat for either team as and when it suits them.

Not all Business sellers though because even some decent small business sellers have suffered because of these recent changes due to falling sales that these changes have caused.

[rugbyguy1960]

Thank you for a great post that explains the issues and problems that genuine private sellers are faced with.

[rugbyguy1960]

Thank you for a great post.

Sometimes it's just so difficult to explain the problems genuine private sellers are faced with compared to business sellers who have a private account.

[rugbyguy1960]

Well said and well put.

I've now gained a morbid interest to see just how low this platform will stoop to.

[rugbyguy1960]

Absolutely well said.

I have been a advocate of this platform for 19 years.

Since the beginning of this year and with these changes this platform has made, it has converted me from a advocate to someone who loathes it.

[edwardian-dreams]

Leaving aside the controlling nature of eBay for a second which restricts and is kind of monopolising ? Re postage 

sd is ok for some things 

you get cheaper rates for Royal Mail parcels esp with a 0-1kg medium parcel it’s almost a quid cheaper 

sd Ai bot machine guesses your parcel size and recommends a size, many a time it gets it wrong when your parcel is bigger than the recommendation  but you can send at the lower rate and eBay pick up the tab  ie recommends small but yours is actually medium )

sd is dysfunctional for other things 

it’s the dysfunctional I don’t forgive especially as the dysfunction sits being so for weeks and months on end ..why does it take so long to fix simple problems 

why can’t people  send bigger than a medium parcel without having to scurry around with workarounds 

why cant people combine postage 

why cant people list exempt items from SD

why are some items not exempt when their weight dimensions are same as others that are exempt 

why is bring  a label touted  but no one  can manage to get postie to bring one 

why if you don’t use their label you can’t get a refund unless u sent the item tracked your way 

why 

etc etc 

Why so many so called glitches which clearly can’t be

Methinks eBay fixes problem upon older problems and never fixes the actual problem  correctly 

be nice to each other 

[veryprint]

I started reading this thread a long time ago because the original post on this thread which summed up my total frustration with what Ebay were forcing on private sellers like myself. I had items listed that were altered by Ebay and I wanted to know how I could bypass these alterations. Items suddenly becoming more expensive for my prospective buyers and postage costs out of my control also being more costly. The problems then suddenly seemed to escalate with more hoops to jump through. I didn’t want to hear or read contributors  at each other’s throats. I got no helpful information from Ebay customer services and hoped to glean the help of the Ebay community as a whole. I have noticed that most kudos thumbs up appear to come from frustrated private sellers like myself. I was reading but didn’t realise I could post my experiences on this site. I have no reason to try to rub business sellers up the wrong way. However they all appear to have the opinion that if you go with the changes all will come right. Keep reading this thread and you will find that it doesn’t. I cannot sell my items with the relative ease that I did. Without complaining nothing will change, so I will continue to air my views. Simple Delivery is a terrible new system that is alienating so many people. All these changes including BPF is just ripping off the people who made Ebay in the beginning. I realise things move on but this thread just shows the dissatisfaction that there is out there. I will continue to read and if necessary post my comments. I really can only hope that EBay see sense and remove the forced application of Simple Delivery. I can only live in hope but won’t hold my breathe as Ebay have dug a big hole which they are unlikely to crawl out of. Obvious contracts with Evri and Royal Mail will probably not be removed as the extra EBay are skimming off is a big part of their bottom line. It all amounts to Money, Money, Money and let’s disregard the private sellers that helped build the business. We obviously don’t matter any more. Paying extra to promote our items and then if sold ripping off the seller and buyer with extra costs leaves a nasty taste in the mouth. Free to sell, no not really. The fewer members that list, the lower the revenue EBay receives. Does that really make sense? Will Ebay listen, I have my doubts. A minor question, why do most advisors on here appear to be business sellers? One account or two accounts doesn’t really matter. I just want my Ebay back, that I supported all those years ago.

[rugbyguy1960]

I feel the same as you.

Change after change etc etc.

I'm glad that this thread shows a lot of private sellers that they are not alone regarding the contempt they feel for this platform.

I will be the one to decide when and if I move to another site but that won't happen imminently. 

I and many others are entitled to have our say regarding the frustration and anger at the lies we've been told.

I've nothing against genuine business sellers who I used to buy from but since I stopped selling 3 months ago I have no need to buy from those sellers.

I've said previously that this site was great to sell and buy on. Now it's just a mess with everything pointing to sheer greed.

[rugbyguy1960]

It's just so frustrating that SD was launched 3 months ago and fixes and changes are still happening 3 months later.

With everything else that has been introduced and implemented this year no wonder private sellers are feeling so discontented and frustrated.

It just feels like the priority target audience here now are high end sellers and resellers and business sellers who sell cheap tat Imported goods.

[annemann-2009]

As an ex designer, I find it very worrying that they obviously didn't test this far more across different devices, apps and desktop versions of eBay etc... the user journey of it is too simplistic with no option to select "bring a label". 

Even when you input the tracking into the royal mail app and try a book a collection that way, there still isn't an option for a label, just a collection.

Only way to get to the label part on RM is the standard method when you book it all in yourself as we used to do. 

Very poor on eBay's part.

[rugbyguy1960]

I agree.

I stopped selling until I knew more about what SD entailed.

There's been nothing whatsoever to encourage me to start selling again.

3 months after launch and SD is still a mess.

The worrying part is this being launched on the UK part of this platform and it's users being used as lab rats.