Is anyone else having problems with Simple Delivery or is it just me?

[michaelrae]

I'm having problems with the new Simple Delivery. I thought I selected a up to 750g label by default as I put on a Nintendo Switch game, but it gave me 100g label - maybe it selects 100g large letter by default. With this you also can't change it after a bid has started or it has bought. You have to cancel the order, then get them to repurchase it.

Has anyone else had this issue, or it is just me?

Many thanks,

Michael

[granddadbelly]

oerr ! https://www.rummij.com/
Rummij AI Marketplace<>
Use AI to list products fast. By proceeding you agree to abide by our terms and conditionsterms and conditions
www.rummij.com
works for me!
Could be related to the browser / system you're using - if that's the case we need to know about it so we can fix it. ... any further info very very welcome! (eg - using android phone /Mac / Windows etc.)
Ta for the heads up!
Geoff
aka granddadbelly

[granddadbelly]

ohh! https://www.rummij.com/ works for me - should be universally available.
If it's not it would be really good to know system / kit you tried on (iphone / android/ windows 10 / etc) , we can look at why & fix it !

[granddadbelly]

There are loads of great sites out there - quite a number of new ones popping up too.

[shabro592252]

Hi, i'm using an iPad.

[granddadbelly]

Ta! very many thanks - I'll pass that on ... could be useful!

I'm only loosely involved - as the useful idiot using the site as any ordinary luddite would. There are PhD coders & internationally famed AI engineers doing the clever bits, but they don't "get" how normal customers get to break it just by getting confused.

[granddadbelly]

The guru says "may mean can’t download a Rummij app from the App Store for their iPad (because app doesn’t exist yet) - The new build will hit iOS and Android "
Beta is old fashioned web browser only, although it is server-side and should work on everything.
(ie backwards compatible as far as crystal sets, maritime morse code and wild west railway telegraph)

[capal124]

Why would ebay do this. Its insanity to take away postal options. I send all of my items 48 hour tracked which is £2.70. I use top quality envelopes and package well. My feedback is 100%. 

As a pensioner I don't want to use mobile phones and scan things. 

I'll be forced to stop selling after 2 years. Financially it will hurt.

[tressygirl]

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@capal124 wrote:

Why would ebay do this. Its insanity to take away postal options. I send all of my items 48 hour tracked which is £2.70. I use top quality envelopes and package well. My feedback is 100%. 

As a pensioner I don't want to use mobile phones and scan things. 

I'll be forced to stop selling after 2 years. Financially it will hurt.

---

We've been told for those with no printers / mobile phones to scan the code, you can use another device for example a camera or iPad take a photo of the code,  take to the Post Office and they can scan that for you and issue the label.

I don't sell anymore,  but understand if you select Royal  Mail as the only option,  you can deselect Evri in your Site Preferences,  then items are sent Royal Mail Tracked 48.

@capal124 

[kath3735_wxmjn]

still not as simple as just addressing the parcel yourself and taking to the post office!.

[imagine260]

yes Im totally confused as I cant postvfor this little amount.Also I dont know if you have realised this but every listibg defaukts to collect in person which I dont want.Personal callers are too inquisitive. 

[antsattic740]

You can now change all of the 'offered' options.
Thankfully!

When you get to the postage page
Select the postage only.

Then you can select which type of service you want to use.

It does 'force' a price, but if you scroll down you can over ride this, by clicking on
Seller / or / buyer pays.

And then I small below the price - it sayes 'edit' price
Here you can place your own amount.

All a bit of a faff, but thankfully you are not forced to 'go simple'

Cheers
Antony

[lotus16000]

Mmm..might have another go but still against that buyer protection
fee...Gumtree and Marketplaceat the min for me !

[cassie_2015]

I have had this pushed on me this week, postage settings on active listings overridden and only found out when items sold. I sold an item a few weeks ago and no such issue. I bought my own postage online as usual then. The simple postage labels I printed this week had no weight on at all, and no indication of whether they were for letters or parcels. After 16 years of selling on ebay every so often when I have a clear out thats me done with ebay. I find I sell most items elsewhere anyway now. 

[imagine260]

thanks but a few weeks into the change these update options are starting to disappear. Now it defaults to postage & personal collection on every new & relisted items. Postage is too cheap ignores the fact that I use proper mailers that I pay for.
I use Royal Mail 48 tracked & now they photo the delivery I like to get a cert of posting at the post office.


Sent from my Galaxy

[antsattic740]

Hmm, Indeed,

I think they have basically put the ebay sales fee now on to the purchaser. But it is certainly difficult to balance a good price without feeling you need to absorb the Protection fee.

[lotus16000]

My thoughts entirely,,kept lowering my start bid to arrive at original
price ..Then they brought in stupid postage rules..Gave up and using other
selling sites till they wake up ....could be a long wait i fear !

[marharri88]

Been having loads of problems , they expect me to go to the post office with thirty items , I don't own a printer. Don't run a business , to stand in a queue and go through every email mail with a QR code and play match the parcel it's ridiculous, they messaged me the new policy in my eBay inbox and that's classed as legally binding , no email nothing , I have been  a ebayer 9 years , I don't like being knee jerked into using third parties , which ebayer say if they don't deliver the item it's basically not there problem , they get me to organise delivery etc so they can steal the postage from customers , I don't even get the postage , I paid hundreds of pounds out my own pocket and didn't realise I wouldn't be getting the postage , it's disgusting , 

[shabro592252]

So shocking!
The irony of it is it's called simple delivery!
It was so simple before……

[lotus16000]

Like you i am a private seller selling all my stuff cause g,kids will just
bin it ! Been on ebay for over 2oyrs and whilst there global coverage is
second to non this postage and buyer protection fee is putting a halt to
any postings for me ...

[lucy_farmer]

'I don't like being knee jerked into using third parties , which ebayer say if they don't deliver the item it's basically not there problem , '

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Well, nobody enjoys being made to do something they don't want to do, or use a service they wouldn't have chosen themselves!

I'm definitley NOT a fan of Simple delivery, (and have stopped selling..) but even I can see it has got some good points:

When it comes to Simple Delivery, ebay have stated that they (not you, the seller) will be responsible for non-deliveries or items damaged in the post*

And they're not 'stealing' postage from buyers. Buyers are just paying the postage (albeit slightly inflated postage cost), rather than it coming out of the seller's pocket.

*yes, there is 'small print' and there will be exceptions. but on the whole ebay will pay the refunds, not you...