Is anyone else having problems with Simple Delivery or is it just me?

[michaelrae]

I'm having problems with the new Simple Delivery. I thought I selected a up to 750g label by default as I put on a Nintendo Switch game, but it gave me 100g label - maybe it selects 100g large letter by default. With this you also can't change it after a bid has started or it has bought. You have to cancel the order, then get them to repurchase it.

Has anyone else had this issue, or it is just me?

Many thanks,

Michael

[game_raid]

Switch games are 96 gram on average packed weight, we use double cardboard mailers which adds an extra 12 grams, so they average around 80-84 gram depending on the internals in the case without the mailer.

I didn't think you needed to select anything on simple delivery, eBay adds this automatically and then supply a label when it sells, all your listings show Evri and from what I've seen simple delivery doesn't show this?

It also doesn't really matter with tracked because the price is the same all the way up to 750 gram with RM.

[manyjamjar]

Is that what SD does ??

Tells you what is the weight of your item ??

Crykey...

[department28]

I think you have to put the packaged weight of the item in the listing, so the correct postage can be selected by the 'Simple' thingy...👾

[wintersdawn1]

In order to choose the right postage label for what we're selling I wonder if we need to package the item as we are listing it to know the right size/weight?

[department28]

Yes, or least you need to know approx what the final packaged weight will be.

[andha-21]

Nice idea but problematic if you ever get combined orders which is actually a fairly normal request, at least in some fields.

This SD thing is why I stopped my listings. If they are deciding labels based on product weight anyone that deals in anything fragile has problems. 

Sure, some items are small and don't weigh a lot but if they are fragile you actually have to make the packages you send them in fortresses to survive transit/sorting among heavier items which they will be in as soon as you go past large letter depth dimensions.

[department28]

'If they are deciding labels based on product weight'...

That's why you have to make sure you select the correct packaged weight in the listing.

[michaelrae]

That's exactly the problem I had with something else

[department28]

I don't know what happens with combined orders. Is it even possible to do combined shipping with 'Simple'? 

[troopster2525-per]

Well i am not packing everything up as if i am posting it to someone when im not lol i do not have the room

[department28]

Yes, this is the problem - it's often not at all convenient to pack items in advance. I suppose you just have to make sure you allow enough weight to include sufficient packaging.