10-05-2025 3:40 PM
Hey all,
This morning I've had several customers contact me from the US saying that even though they are watching my items, and could purchase them yesterday through the GSP they can no longer do this and all my other items that they are not watching are now no longer showing in the US.
To check this I've had somebody I know in the US check mine, and other UK sellers to see if its just me, but it seems its everybody! they can no longer purchase and the postage option is no longer showing.
Was the US Just turned off? or taken off the list?
Was there any news, or information on this?
This is a big hit to sales as eBay is used for global sales for us.
I know the UK was taken off the international program in the US for toys a few months ago, but i wonder if this is simliar?
Solved! Go to Solution.
15-05-2025 5:52 AM
I’m really reluctant to arrange shipping myself, it’s not even clear on eBay how much to charge and the option on type of post only gives you a tracked post, not tracked and signed for 😵💫
15-05-2025 7:58 AM
Yes you do have to be careful with using your own international shipping it wont be insured the same way as GSP and the customer will also usually have to pay any import fees/taxes on top, many parcel services has long list of restrictions and it can be difficult to claim anything back even if the item gets lost, speaking from experience
15-05-2025 10:34 AM
15-05-2025 10:36 AM
I have given up waiting and cancelled the auctions after customer services in Ireland advised me there was no end date for this and to arrange alternative methods of payment and shipping!
15-05-2025 2:09 PM
Hi Marco, can you please advise when this issue is going to get resolved? We'd appreciate a solid timescale. I've had a U.S buyer today asking me about shipping and I've basically had to tell them, sorry I can't ship to your country. Ebay's last communication to business sellers re: the U.S trade situation recommended we use GSP, but this is now not available to us. Can you also advise why there has been no official announcements about GSP to the U.S being switched off for UK sellers?
15-05-2025 2:15 PM
This is a new low for eBay's general poor communication through announcements. Other people have posted that there are no issues with items they've sent to the US through non-GSP options clearing customs in the last few days.
15-05-2025 2:44 PM
Hi the_hoff, thanks for your reply.
I appreciate where you are coming from, and I understand why this would be relevant for you to know. However, we are still unable to confirm when will be GSP back as we haven't received further information on this. Once we find out more about this, we will be happy to let you know more.
Thank you,
Marco
16-05-2025 9:34 AM
Just had the same issue (16th May). Got in touch with support who said they had suspended into the US Global Shipping while they figure out the tariffs and make changes to the platform. No fix date.
Suggested I ship it myself which I dont want to do directly. So looks like it's off for now to the US.